Relationship Manager in London

Relationship Manager in London

London Full-Time 22900 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Connect with employers and champion training to shape the engineering construction workforce.
  • Company: Join ECITB, a leader in skills development for the engineering construction industry.
  • Benefits: Up to £38,323 salary, car allowance, flexible working, and generous holiday.
  • Why this job: Make a real impact by building partnerships and delivering smart learning solutions.
  • Qualifications: Experience in business relationships and training systems is essential.
  • Other info: Diverse and inclusive workplace with excellent career growth opportunities.

The predicted salary is between 22900 - 30000 £ per year.

Up to £38,323 and Car Allowance £7,965 (depending on experience)

37.5 hours per week; flexible working opportunities available

Permanent, Full-time, home-based with regular travel

Based in the South West, commuting weekly to London, Essex, Kent, and the South East.

Closing Date: Friday 20th February 2026

We’re looking for a proactive individual to connect with regional employers, champion ECITB’s training and skills support, and help shape the future of the engineering construction workforce. You’ll be the go-to person for building strong partnerships, finding smart learning solutions, and making sure our services hit the mark.

Responsibilities

We’re looking for a proactive individual to connect with regional employers, champion ECITB’s training and skills support, and help shape the future of the engineering construction workforce. You’ll be the go-to person for building strong partnerships, finding smart learning solutions, and making sure our services hit the mark.

Qualifications
  • Previous relevant experience demonstrating a level of competence working effectively in a business relationship-focused capacity.
  • Experience of training and competence systems.
  • Experience in identifying and delivering solutions that meet customer needs.
  • Proven ability to identify and pursue opportunities for business or service development.
  • Experience in managing challenging conversations or stakeholder negotiations.
  • Demonstrable experience of working to deadlines and delivering results.
  • Experience in managing non-technical projects, including stakeholder coordination.
  • Familiarity with the engineering construction sector or a related industry, particularly in a skills or training capacity.
  • Exposure to coaching or mentoring activities within a team environment.
  • Aware of risk management principles and practices.
  • Knowledge of the 1991 Industrial Training Board (Engineering Construction Board) Order.
What we offer
  • Company laptop & mobile provided.
  • 25 days holiday including Christmas closure, rising to 30 over the first five years’ service.
  • Generous pension scheme via salary sacrifice.
  • Cycle to work and e-car lease schemes.
  • 24/7 Employee Assistance Programme.
  • Enhanced maternity/paternity pay and leave.
  • Home office set-up support.
About us

The ECITB works with employers and training providers to attract, develop and qualify the engineering construction workforce in a wide range of craft, technical and professional disciplines. We invest about £28 million each year to support skills development within the industry. We are funded by a statutory levy paid by employers and use this to drive up skill levels and fund training that would otherwise not take place. Along with the education sector, government and employers, we work to ensure the UK has workers with the skills to meet the needs of the engineering construction industry.

The ECITB is committed to diversity and inclusion and welcomes applications from all individuals, particularly those underrepresented in the engineering construction industry. We aim to ensure a fair and accessible recruitment process and offer flexible working, alternative application methods, different interview formats, and reasonable adjustments where needed. Please let us know if you require any support.

Relationship Manager in London employer: ECITB

The ECITB is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary package alongside flexible working arrangements and generous holiday allowances. With a strong commitment to diversity and inclusion, the company fosters a supportive work culture where employees can thrive while making a meaningful impact on the engineering construction workforce. Additionally, the opportunity for regular travel across the South West and beyond adds a unique dimension to the role, allowing for dynamic engagement with regional employers and stakeholders.
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Contact Detail:

ECITB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relationship Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the engineering construction sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Relationship Manager role.

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, highlight your experience in building partnerships and delivering training solutions. Use specific examples to demonstrate how you've tackled challenges and met customer needs in the past.

✨Tip Number 3

Prepare for those tricky conversations! As a Relationship Manager, you'll need to manage stakeholder negotiations. Brush up on your communication skills and practice handling tough discussions. Role-playing with a friend can help you feel more confident when it counts.

✨Tip Number 4

Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It shows you're serious about the role and gives us a chance to see your enthusiasm for joining the ECITB team.

We think you need these skills to ace Relationship Manager in London

Business Relationship Management
Training and Competence Systems
Customer Needs Analysis
Business Development
Stakeholder Negotiation
Deadline Management
Project Coordination
Engineering Construction Sector Knowledge
Coaching and Mentoring
Risk Management Awareness

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Relationship Manager role. Highlight your experience in building partnerships and delivering training solutions, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!

Showcase Relevant Experience: When detailing your previous roles, focus on your experience in managing stakeholder relationships and any relevant projects you've led. We love seeing examples of how you've successfully navigated challenging conversations or negotiations.

Be Proactive in Your Approach: Demonstrate your proactive nature in your application. Share specific instances where you’ve identified opportunities for business development or improved service delivery. This will show us that you’re the go-getter we need!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.

How to prepare for a job interview at ECITB

✨Know Your Stuff

Make sure you understand the engineering construction sector and ECITB’s role in it. Brush up on their training and skills support initiatives, as well as the 1991 Industrial Training Board Order. This knowledge will help you connect with the interviewers and show that you're genuinely interested in the position.

✨Showcase Your Relationship Skills

As a Relationship Manager, your ability to build partnerships is key. Prepare examples of how you've successfully managed relationships in the past, especially in challenging situations. Think about specific instances where you identified customer needs and delivered effective solutions.

✨Be Proactive and Solution-Oriented

Demonstrate your proactive nature by discussing how you've previously identified opportunities for business or service development. Share stories that highlight your problem-solving skills and how you’ve contributed to positive outcomes in your previous roles.

✨Prepare for Challenging Conversations

Since managing difficult conversations is part of the job, think about times when you had to negotiate or resolve conflicts. Be ready to discuss your approach and the strategies you used to ensure a successful outcome. This will show that you can handle the pressures of the role.

Relationship Manager in London
ECITB
Location: London

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