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- Tasks: Lead a team to deliver skills projects and manage key stakeholder relationships.
- Company: Join the ECITB, a leader in engineering construction workforce development.
- Benefits: Up to £53,000 salary, flexible hours, generous holiday, and great pension scheme.
- Why this job: Make a real impact in the engineering sector while developing your leadership skills.
- Qualifications: Experience in relationship management and project delivery in a skills-related capacity.
- Other info: Home-based role with travel opportunities and a commitment to diversity and inclusion.
The predicted salary is between 38000 - 53000 £ per year.
Up to £53,000 + car allowance (£7,965 p/a) 37.5 hours per week; flexible working opportunities available. Full-time, home-based with some UK-wide travel. (Must be situated within the Northern Region)
Here at the Engineering Construction Industry Training Board (ECITB), we are looking for an experienced Regional Operations Manager to lead our North Relationship Management team! You will lead the team in delivering employer engagement plans, skills-related projects in upskilling, re-skilling, and new entrant programmes, as well as budget management. You will have the opportunity to collaborate with regional providers and use your excellent relationship-building skills to maintain key stakeholder relationships for major infrastructure projects, thereby boosting ECITB's profile.
About you
- Previous relevant experience demonstrating competence in relationship and business management.
- Experience as a solutions provider for key customers.
- Experience in seeking opportunities to develop own and customers' business.
- Experience dealing with difficult customers or negotiating with stakeholders.
- Knowledge and understanding of the 1991 Industrial Training Board (Engineering Construction Board) Order and the Under Enquiry process.
- Experience in the engineering construction industry or similar industry working in a skills-related capacity.
- Experience with training and competence systems.
- Ability to work to deadlines and deliver results.
- Experience managing small teams performance-wise.
- Experience coaching and mentoring less experienced staff.
- Some experience of risk management processes.
- Project management experience of non-technical projects with stakeholder management skills.
- Experience navigating the regional political landscape related to skills.
What we offer
- Laptop and mobile phone provided.
- 37.5 hours per week with flexible start and finish times.
- 25 days holiday, including Christmas closure, increasing to 30 days over five years of service.
- Generous pension scheme via salary sacrifice.
- Cycle to work and e-car lease schemes.
- Employee Assistance Programme.
- Enhanced maternity/paternity pay and leave.
- Home office set-up assistance.
About us
The ECITB works with employers and training providers to attract, develop, and qualify the engineering construction workforce across various craft, technical, and professional disciplines. We invest approximately £28 million annually to support skills development within the industry. Funded by a statutory levy paid by employers, we use these funds to enhance skill levels and support training initiatives that might not otherwise occur. In collaboration with the education sector, government, and employers, we aim to ensure the UK has a skilled workforce to meet the needs of the engineering construction industry. ECITB is committed to diversity and inclusion and welcomes applications from all community sections, especially those underrepresented in the engineering construction industry.
Regional Operations Manager in London employer: ECITB
Contact Detail:
ECITB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the engineering construction industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your experience. We want you to showcase how your skills can directly benefit their operations, especially in managing relationships and delivering results.
✨Tip Number 3
Practice your pitch! You never know when you'll meet someone who could help you land that Regional Operations Manager role. Have a concise summary of your experience and what you bring to the table ready to go. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Don’t forget to follow up after applying; it shows your enthusiasm and commitment!
We think you need these skills to ace Regional Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your experience in relationship management and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've successfully managed relationships and delivered results in previous roles.
Showcase Your Skills: Don’t forget to highlight your project management and coaching experience. We’re keen on seeing how you’ve navigated challenges and developed teams in the past. Make it clear how you can bring that expertise to ECITB!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at ECITB
✨Know Your Stuff
Make sure you’re well-versed in the engineering construction industry and the specific skills-related projects mentioned in the job description. Brush up on the 1991 Industrial Training Board Order and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Relationship Skills
Since this role involves a lot of stakeholder management, prepare examples of how you've successfully built and maintained relationships in previous roles. Think about times when you’ve turned difficult customers into satisfied partners.
✨Demonstrate Your Problem-Solving Abilities
Be ready to share specific instances where you’ve acted as a solutions provider for key customers. Highlight your ability to identify opportunities for business development and how you’ve navigated challenges in the past.
✨Prepare for Team Management Questions
As you’ll be managing a small team, think about your coaching and mentoring experiences. Prepare to discuss how you’ve helped less experienced staff grow and how you manage team performance to meet deadlines.
