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For Companies At a Glance
- Tasks: Join our team as a Systems Specialist, driving tech programs and supporting clients with innovative solutions.
- Company: ECI is a global leader in managed services and cybersecurity for mid-market financial organisations.
- Benefits: Enjoy hybrid work options, competitive pay, and a vibrant team culture.
- Why this job: Be part of a passionate team, tackling exciting tech challenges and making a real impact.
- Qualifications: Bachelor’s degree in IT or 3+ years of relevant experience required; advanced tech skills preferred.
- Other info: Bonus points for cloud certifications and experience in financial services!
The predicted salary is between 36000 - 60000 £ per year.
Overview
ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.
The Opportunity
ECI has an exciting opportunity for an experienced Systems Specialist to join our London team. In this role, you will play a key role in our technical delivery team by working with a Client Technology Manager (CTM), and Senior Engineers to drive the technology programs, including Cloud implementation and support, desktop engineering escalation and networking for a defined portfolio of clients. Using latest and greatest technologies and solutions, you will support the client’s innovation by following a set of standards and best practices in a rapidly evolving technology landscape.
This is a hybrid role with a strong preference for candidates to be based in the London area.
What you will do
Collaborate with, and act as a tier 3 escalation point for Client Technology Management, Service Desk, Engineering and other client support teams
Provide accurate, comprehensive notes on work performed to
Systems Specialist employer: ECI
Contact Detail:
ECI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Specialist
✨Tip Number 1
Familiarise yourself with the latest cloud technologies, especially Microsoft Azure and AWS. Being able to discuss recent updates or features during your interview can demonstrate your passion and knowledge in the field.
✨Tip Number 2
Brush up on your troubleshooting skills for Microsoft modern workplace tools like Intune. Prepare to share specific examples of how you've resolved issues in past roles, as this will show your practical experience.
✨Tip Number 3
Network with current or former employees of ECI through platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Stay updated on cybersecurity trends and best practices, particularly around multi-factor authentication and endpoint protection. Being knowledgeable about these topics will help you stand out as a candidate who understands the importance of security in technology.
We think you need these skills to ace Systems Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Systems Specialist role. Focus on your knowledge of cloud infrastructures, Microsoft Operating Systems, and any experience with cybersecurity concepts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your commitment to empowering clients. Mention specific examples of how you've tackled complex technical challenges in previous roles.
Highlight Relevant Certifications: If you have any certifications related to cloud services, network management, or cybersecurity, be sure to mention them. Even if they are not required, they can set you apart from other candidates.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've successfully resolved technical issues or improved processes in past positions. This will demonstrate your ability to take ownership of complex challenges.
How to prepare for a job interview at ECI
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Systems Specialist at ECI. Familiarise yourself with cloud technologies, Microsoft systems, and security protocols mentioned in the job description. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples of complex technical challenges you've faced in previous roles. Highlight how you approached these issues, the solutions you implemented, and the outcomes. This will showcase your ability to take ownership of challenges, which is crucial for this position.
✨Familiarise Yourself with ECI's Culture
ECI values connection and collaboration. Research their company culture and think about how your personal values align with theirs. Be ready to discuss how you can contribute to a positive team environment and support their mission of empowering employees.
✨Prepare Questions
Have a list of insightful questions ready to ask your interviewers. This could include inquiries about the team structure, ongoing projects, or opportunities for professional development. Asking thoughtful questions shows your genuine interest in the role and the company.