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For Companies At a Glance
- Tasks: Drive technology programs and support clients with cloud implementation and advanced systems engineering.
- Company: Join ECI, a global leader in managed services and cybersecurity for financial services.
- Benefits: Enjoy competitive pay, a supportive culture, and opportunities for professional growth.
- Why this job: Make a real impact in tech while collaborating with a passionate team worldwide.
- Qualifications: Bachelor's degree or 6+ years of tech experience; advanced knowledge of Microsoft and cloud platforms.
- Other info: Be part of a connected culture that values teamwork and innovation.
The predicted salary is between 36000 - 60000 £ per year.
ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.
The Opportunity
As a Senior Systems Engineer, you will play a key role in our technical delivery team to drive the technology programs, including Cloud implementation and support, desktop engineering escalation and networking for a defined portfolio of clients. Using latest and greatest technologies and solutions, you will support our client’s innovation by following a set of standards and best practices in a rapidly evolving technology landscape.
What you will do:
- Provide advanced support of cloud infrastructures such as Microsoft 365/Azure (Azure AD, Exchange Online, SharePoint Online, OneDrive for Business, Teams, Intune).
- Collaborate with, and act as a tier 3 escalation point for Client Technology Management, Service Desk, Engineering, and other client support teams.
- Implement and manage enterprise mail platform and security systems such as Microsoft Exchange or Exchange Online.
- Act as a Technical Lead for migrations, implementations, relocations, etc.
- Take ownership of complex technical challenges and provide long term fixes based on root cause analysis.
- Document processes and procedures which explain system functionality or regular tasks to contribute to our internal knowledge base including architecture diagrams, runbooks, and standard operating procedures (SOP).
- Audit undocumented client environments and provide technical recommendations based on findings.
- Apply best-practice configurations to client security platforms such as Azure Active Directory Conditional Access, DUO Multifactor Authentication (MFA) services.
- Perform system maintenance tasks including software and operating system patching, software version upgrades, critical patch applications, and vulnerability remediation.
- Provide advanced support of Active Directory such as Domain Controller upgrades, Group Policy creation, scheduled software deployments, network policy maintenance, and certificate management.
- Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device/Mobile Application Management, Anti-Virus/Anti-Malware.
Who you are:
- Bachelor’s degree in an Information Technology related field, or a minimum of 6+ years comparable experience in a technology administration role.
- Advanced knowledge of Microsoft Operating Systems such as Windows Server and Windows 10/11.
- Advanced administration experience with Public Cloud platforms with focus in Microsoft 365 and Azure (Azure AD, Exchange Online, SharePoint Online, OneDrive for Business, Teams, Intune).
- Experience in administration of e-mail platforms and security integrations such as Exchange Online.
- Experience in virtualization administration on platforms such as VMware vSphere and Hyper-V.
- Proficient in incident response management during security events and high-priority escalations, as well as disaster recovery and business continuity activations.
Bonus points if you have:
- Experience with Managed Service Providers (MSP) preferred.
- Financial Services or Life Science industry experience a plus.
ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI offers a competitive compensation package and so much more! If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you!
Love Your Job, Share Your Technology Passion, Create Your Future Here!
Senior Systems Engineer employer: ECI
Contact Detail:
ECI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Systems Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at ECI on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Senior Systems Engineer role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss cloud infrastructures, Microsoft 365, and Azure. We want to see your passion for technology shine through when you talk about your experience!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share examples of complex technical challenges you've tackled in the past. We love candidates who can take ownership and provide long-term fixes based on root cause analysis.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in being part of the ECI team. Let’s get you that dream job!
We think you need these skills to ace Senior Systems Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Systems Engineer role. Highlight your expertise in cloud technologies and any relevant projects you've worked on, as this will show us you're a great fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for technology and how your background aligns with ECI's mission. Don’t forget to mention why you’re excited about the opportunity to work with us!
Showcase Your Problem-Solving Skills: In your application, share examples of complex technical challenges you've tackled in the past. We love seeing how you approach problems and what solutions you've implemented, especially in cloud environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ECI
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and Azure. Be ready to discuss specific projects where you've implemented or managed these technologies, as well as any challenges you faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex technical challenges you've tackled in the past. ECI values candidates who can take ownership of issues and provide long-term solutions, so be ready to explain your thought process and the outcomes.
✨Understand the Company Culture
Familiarise yourself with ECI's commitment to connection and collaboration. Think about how your personal values align with theirs and be prepared to share how you can contribute to their culture during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their approach to cloud security or how they handle client escalations, which will demonstrate your enthusiasm and understanding of the position.
