At a Glance
- Tasks: Lead and support implementation projects, ensuring timely delivery and client satisfaction.
- Company: Join ECI, a global leader in managed services and cybersecurity for financial organisations.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic culture prioritising connection, collaboration, and continuous learning.
- Why this job: Make an impact by deploying innovative tech solutions and leading talented teams.
- Qualifications: 10 years in project engineering, with 5 years in leadership roles focused on cloud solutions.
The predicted salary is between 60000 - 80000 £ per year.
ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.
The Opportunity: ECI has an exciting opportunity for an experienced Team Lead, Implementation Services to join our team. In this role, you will be responsible for overseeing and supporting multiple implementation projects, ensuring implementations are completed on time, within allocated hours, and meet client expectations. This includes evaluating client technology needs, assisting with the development of configurations and standards that support ECI and Client business processes, utilizing automation of standardized solutions, validating and troubleshooting deployments, hardware/software installations and upgrades, new infrastructure build outs, and assisting with the creation of internal documentation and client facing training materials. The successful candidate will work with their Associate Director and internal teams to review and manage solution designs, project scopes, and client proposals. This is a hybrid role with a strong preference for candidates to be based in the London area.
What you will do:
- Work on a team with talented engineers such as yourself, who enjoy collaborating to meet project objectives.
- Deploy ECI’s Public and Private Cloud base solutions, on-premises infrastructure services, and integrate with Microsoft Cloud Ecosystem solutions.
- Independently drive project objectives to closure with minimal to no supervision while providing regular status updates to PMO and Executive team.
- Collaborate with various groups in the organization to implement innovative technologies, upgrade, migrate, and retire outdated Infrastructure and solutions.
- Document processes, procedures, lessons learned for integrating into iterative deployment process and automation improvement.
- Provide Tier 3 escalation for engineering team to diagnose and resolve issues in onboarding client’s project or production environments, coordinating with internal resources and vendors.
- Engage in self-directed continuous improvement and learning of ECI and Industry products including Azure/O365/AWS certifications throughout the year.
- Other duties as assigned.
Who you are:
- You are a Leader, Motivator, Problem Solver, and Mentor to your engineers and colleagues!
- College diploma or University degree in the field of Computer Science or equivalent field/related experience.
- 10 years in a project engineering or similar role, including 5 years leading teams with a focus on deploying cloud based and on-premises infrastructure solutions.
- Advanced knowledge of and experience in deploying and managing Microsoft Windows Server 2016/2019, PowerShell, Azure Active Directory, AD sync, Exchange Online / Hybrid / On-premises, SharePoint Online and OneDrive.
- Experienced with deployment and management of remote access solutions; Azure AVD.
- Experienced with MDM technologies, with a focus on Intune MDM/MAM.
- Experienced with building, retiring, and migrating Domain Controllers, DFS/R, DHCP, DNS, GPO’s.
- Exceptional written, oral communication, and documentation skills.
- Exceptional people skills, with a focus on rapport-building, listening, and questioning.
- Highly self-motivated and directed, with exacting attention to detail.
- Outstanding customer service skills and ability to demonstrate client sensitivity.
ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you!
Love Your Job, Share Your Technology Passion, Create Your Future Here!
Team Lead, Implementation Services employer: ECI - United Kingdom
At ECI, we pride ourselves on being a leading global provider of managed services and cybersecurity, dedicated to empowering our employees and fostering a collaborative work culture. Based in London, our hybrid work model allows for flexibility while you engage with talented professionals, driving innovative solutions in the financial services sector. With a strong focus on employee growth, competitive compensation, and a commitment to continuous learning, ECI is an exceptional employer for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Team Lead, Implementation Services
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ECI - United Kingdom values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ECI - United Kingdom might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ECI - United Kingdom!
✨Direct Apply to ECI - United Kingdom
Let's not forget to apply directly through the ECI - United Kingdom website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Team Lead, Implementation Services
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ECI - United Kingdom.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ECI - United Kingdom. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ECI - United Kingdom
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
