Echobox is seeking a Customer Support Specialist in London to manage client relationships, drive product adoption, and ensure high retention. You will work closely with Sales, Product, and Engineering to resolve technical issues, onboard clients, and identify opportunities to expand service usage.
The role emphasises cross-functional collaboration, strong English communication, and a proactive, customer‑focused mindset in a fast-growing AI-driven SaaS environment.
#J-18808-LjbffrSaaS Customer Success Specialist employer: Echobox
Echobox is an exceptional employer for a Senior UX Designer, offering a vibrant work culture that fosters innovation and autonomy. With a focus on employee well-being, benefits include free daily breakfast, regular team events, and generous annual leave, all set in a modern office overlooking Notting Hill. The company prioritises professional growth, encouraging collaboration and providing opportunities to influence product direction while working with leading publishers worldwide.
