Echobox is seeking a Customer Support Specialist to join our London team. You will manage client relationships, drive product adoption, and support retention across our AI-driven SaaS platform.
You will work closely with Sales, Product, and Engineering to resolve queries, coach clients, and identify opportunities to increase value. In this role you will handle platform behaviours, manage day-to-day account relationships, and act as an advocate for the customer’s voice across the business,
#J-18808-LjbffrSaaS Customer Success Specialist - London employer: Echobox
Echobox is an exceptional employer for a Senior UX Designer, offering a vibrant work culture that fosters innovation and autonomy. With a focus on employee well-being, benefits include free daily breakfast, regular team events, and generous annual leave, all set in a modern office overlooking Notting Hill. The company prioritises professional growth, encouraging collaboration and providing opportunities to influence product direction while working with leading publishers worldwide.
