Echobox in London is looking for a Customer Support Specialist to help clients use our AI-powered publishing tools. You will provide timely, clear guidance, troubleshoot issues, and document interactions to improve service delivery.
The ideal candidate has at least 2 years in a tech support role, strong written and verbal communication, experience with Zendesk or Freshdesk, and a willingness to work in a fast-paced environment in the UK.
#J-18808-LjbffrAI Support Specialist — London, Elevate Customer Success employer: Echobox
Echobox is an exceptional employer for a Senior UX Designer, offering a vibrant work culture that fosters innovation and autonomy. With a focus on employee well-being, benefits include free daily breakfast, regular team events, and generous annual leave, all set in a modern office overlooking Notting Hill. The company prioritises professional growth, encouraging collaboration and providing opportunities to influence product direction while working with leading publishers worldwide.
