At a Glance
- Tasks: Lead a passionate team in public fundraising and donor engagement strategies.
- Company: Join Concern Worldwide, a humanitarian organisation fighting extreme poverty globally.
- Benefits: Enjoy flexible hours, hybrid working, and 25 days annual leave.
- Other info: This is a maternity cover role with a fixed term of one year.
- Why this job: Make a real impact in international development while growing your career.
- Qualifications: Experience in fundraising techniques and strong leadership skills required.
The predicted salary is between 49700 - 58500 £ per year.
Location: London Office/Hybrid
Contract: 1-year fixed term contract.
Hours: Full time
Salary: £59,784 to £66,427
About us:
Concern Worldwide is a non-governmental, international humanitarian organization dedicated to the reduction of suffering and working toward the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 27 million people each year, in some of the hardest-to-reach and most fragile places. Places prone to conflict, natural disasters, climate change, and extreme hunger.
About the role:
The Head of Public Fundraising (Interim) will work across the organisation, including with colleagues in our Innovation Team and wider Fundraising, Communications, Advocacy and Fundraising teams based in Belfast and London, a total of 13 team members. You will lead a passionate and committed team across Concern UK’s portfolio of individual giving, legacy giving and community & challenges and events.
There are big opportunities to grow our legacy giving, as well as opportunities to diversify income from our community and events programme. In addition, there’s brilliant work taking place building out our customer journeys and stewardship with a new CRM which was on-boarded in 2023 which will propel audience led journeys and stewardship.
You will come with an appetite for developing and embedding our new strategy which is due to go live in October 2025. This is the perfect opportunity for someone already operating at Head of level, looking for an opportunity in International Development, or someone looking for the next step in their career to a Head of Public Fundraising.
In this role, you will lead the implementation of [Concern Worldwide UK’s fundraising and supporter engagement strategy across all mass market UK audiences, including the planning and delivery of Concern’s donor recruitment, donor engagement, community and events activities and legacy giving programmes, to deliver high quality donor experience and sustained income growth. Responsible for ensuring that all Concern UK’s fundraising activities and communications comply with legal and regulatory requirements, ensuring the protection of the organisation’s reputation. Currently responsible for an income target of £5.5M and a direct expenditure budget of £2.4M (Financial year 2025)].
About You:
Essential Experience
• Broad experience of a range of donor recruitment techniques, including face-to-face, direct mail and digital fundraising techniques and strategies.
• Strong experience and understanding of donor engagement strategies and techniques.
• Significant experience of community and public events fundraising.
• Proven track record of growing fundraising income.
• Experience in line managing multiple direct reports and leading a team.
• Experience in developing strategy, operational plans and complex budgets.
• Comfortable in using data analytics, lifetime value and return on investment analysis to inform strategy development
• Experience of appointing, managing and reviewing external suppliers and negotiating contracts for up to 6 figure sums.
Essential Knowledge and Experience
• In depth knowledge of UK public fundraising techniques, including donor recruitment, events, community, supporter welcome and development strategies.
• Creative approach to strategy development and implementation.
• Driven to achieve continual improvement, highly proactive, ability to work on own initiative and as part of a team.
• Strong leadership, communication, influencing and negotiation skills.
• Good teamwork and strong relationship management skills.
• Proven organisation skills, ability to work to tight deadlines in a dynamic environment, with often changing priorities.
• Excellent analytical skills and experience of using a fundraising database for direct marketing.
• Highly numerate and detail-focussed.
• Excellent knowledge of the legal and regulatory environment (Fundraising Regulator code of practice, Data Protection, Gift Aid).
• Excellent understanding of the Fundraising Regulator Code of Practice and relevant data protection regulation linked to direct marketing and fundraising.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
To apply
Please upload your CV and cover letter by 25th July 2025.
All candidates who are short-listed for an interview will be notified via email. Please be aware we may offer positions before the closing date.
Candidates must be legally entitled to work in the UK at the time of application.
Concern reserves the right to close this role before the deadline.
You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.
REF-222 698
#J-18808-LjbffrHead of Public Fundraising (Maternity Cover) (2415) in London employer: Echo UK
At Concern Worldwide, we pride ourselves on being an exceptional employer that champions a culture of collaboration and innovation. Our London office offers a hybrid working environment, flexible hours, and a commitment to employee growth through comprehensive training and development opportunities. With a focus on meaningful work in international development, our team is dedicated to making a tangible impact on the lives of those living in extreme poverty, all while enjoying generous benefits such as enhanced parental leave and a supportive workplace that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Public Fundraising (Maternity Cover) (2415) in London
✨Tip Number 1
Network with professionals in the fundraising sector, especially those who have experience in public fundraising. Attend relevant events or webinars to connect with potential colleagues and learn about the latest trends in donor engagement.
✨Tip Number 2
Familiarise yourself with the latest fundraising technologies and CRM systems. Since this role involves working with a new CRM, showcasing your understanding of how to leverage technology for donor management can set you apart.
✨Tip Number 3
Prepare to discuss your previous successes in growing fundraising income. Be ready to share specific examples of strategies you've implemented that led to increased donor recruitment and engagement.
✨Tip Number 4
Research Concern Worldwide’s mission and recent initiatives. Understanding their work and how you can contribute to their goals will demonstrate your genuine interest in the organisation and its impact.
We think you need these skills to ace Head of Public Fundraising (Maternity Cover) (2415) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in public fundraising, donor engagement, and team leadership. Use specific examples that demonstrate your success in these areas, particularly any achievements related to income growth or community events.
Craft a Compelling Cover Letter:In your cover letter, express your passion for international development and how your skills align with the role. Mention your understanding of UK public fundraising techniques and your experience with strategic planning and budget management.
Showcase Leadership Skills:Emphasise your leadership experience in managing teams and projects. Provide examples of how you've successfully led fundraising initiatives or developed strategies that resulted in increased donor engagement and income.
Highlight Analytical Skills:Discuss your experience with data analytics and how it has informed your fundraising strategies. Mention any specific tools or databases you have used to track performance and optimise fundraising efforts.
How to prepare for a job interview at Echo UK
✨Know Your Fundraising Techniques
Make sure you have a solid understanding of various donor recruitment techniques, including face-to-face, direct mail, and digital strategies. Be prepared to discuss your experience with these methods and how you've successfully implemented them in the past.
✨Showcase Your Leadership Skills
As the Head of Public Fundraising, you'll be leading a team. Highlight your experience in managing multiple direct reports and how you've fostered a collaborative environment. Share specific examples of how you've motivated your team to achieve fundraising goals.
✨Demonstrate Analytical Acumen
Be ready to discuss how you've used data analytics to inform your fundraising strategies. Talk about your experience with lifetime value analysis and return on investment, and how these insights have shaped your approach to donor engagement.
✨Understand Legal and Regulatory Requirements
Familiarise yourself with the legal and regulatory environment surrounding fundraising in the UK. Be prepared to discuss your knowledge of the Fundraising Regulator Code of Practice and data protection regulations, as this is crucial for maintaining the organisation's reputation.
