Echo Talent is seeking a Senior Service Design Manager in London, hybrid, to lead high-impact transformation projects within a global professional services environment. You will steer discovery, research and service design across digital, data and AI-enabled offerings, shaping strategy and delivering practical, user-centered solutions.
You’ll collaborate with senior stakeholders, technology and product teams to embed design thinking, build design systems and run experimentation programmes,
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Senior Service Design Lead — Transformation & AI employer: Echo Talent
As a Senior Service Design Manager at our London-based global professional services organisation, you'll thrive in a dynamic hybrid work environment that champions innovation and collaboration. We offer a culture that prioritises employee growth through hands-on experience with cutting-edge technologies like GenAI, alongside opportunities to lead transformative projects that shape the future of service design. Join us to be part of a community that values user-centred design and empowers you to influence strategic direction while developing your skills in a supportive and engaging atmosphere.
