Echo Talent is recruiting an Associate Director of Service Design to lead meaningful, complex transformation projects within a large, global professional services organisation. This role sits within a growing internal digital experience and design function, spanning business service transformation, digital culture and enablement, GenAI experimentation, and client facing service innovation.
The role is hands-on, combining service design, user research, insight generation, prototyping and
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Associate Director, Service Design & AI Transformation employer: Echo Talent
As a Senior Service Design Manager at our London-based global professional services organisation, you'll thrive in a dynamic hybrid work environment that champions innovation and collaboration. We offer a culture that prioritises employee growth through hands-on experience with cutting-edge technologies like GenAI, alongside opportunities to lead transformative projects that shape the future of service design. Join us to be part of a community that values user-centred design and empowers you to influence strategic direction while developing your skills in a supportive and engaging atmosphere.
