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For Companies At a Glance
- Tasks: Manage accounts, resolve overdue balances, and build strong customer relationships.
- Company: Join a dynamic recruitment agency with a focus on client success.
- Benefits: Competitive salary up to £29,000 plus benefits and career growth opportunities.
- Why this job: Make a real impact in credit control while developing your negotiation skills.
- Qualifications: Experience in credit control or debt collections and strong communication skills.
- Other info: A supportive environment where your results-driven attitude will shine.
The predicted salary is between 29000 - 29000 £ per year.
We are a recruitment agency hiring on behalf of our client, who is looking for a confident Account Manager to join their team. This is a customer-focused role centred around credit control, debt collection and relationship management.
The Role
- You’ll manage a portfolio of accounts, working closely with customers and internal teams to reduce overdue balances, minimise losses and support the growth of the credit programme.
Key responsibilities
- Manage delinquent accounts and resolve outstanding balances
- Confidently handle difficult phone conversations with customers
- Negotiate partial and extended payment arrangements
- Build strong relationships with field and sales teams
- Track performance, provide forecasts and support monthly planning
- Promote and support credit programmes across the business
What We’re Looking For
- Experience in Credit Control / Debt Collections (Financial Services or similar)
- Confident communicator with strong negotiation skills
- Organised and able to manage multiple accounts
- Self-motivated, positive and results-driven
- Good IT skills including Microsoft Office
Qualifications: 5 GCSEs (or equivalent) or 2-4 years relevant experience
Collections Account Manager in Northampton employer: Echo Personnel
Contact Detail:
Echo Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Account Manager in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Collections Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, rehearse your responses to common questions, especially around credit control and negotiation scenarios. This will help you feel more confident and ready to tackle those tricky conversations.
✨Tip Number 3
Show off your skills! When you get the chance, share specific examples of how you've successfully managed delinquent accounts or built strong relationships with clients. Real-life stories can make you stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Collections Account Manager in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Collections Account Manager role. Highlight your experience in credit control and debt collections, and don’t forget to showcase those negotiation skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that demonstrate your ability to manage accounts and build relationships.
Showcase Your IT Skills: Since good IT skills are essential, make sure to mention your proficiency with Microsoft Office. If you have experience with any other relevant software, throw that in too – it’ll show us you’re tech-savvy!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Echo Personnel
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control and debt collection metrics. Be ready to discuss how you've managed overdue accounts in the past, including specific figures or percentages that demonstrate your success.
✨Practice Difficult Conversations
Since this role involves handling tough phone calls, practice scenarios where you negotiate payment arrangements. Role-playing with a friend can help you feel more confident and articulate during the actual interview.
✨Showcase Relationship Building Skills
Prepare examples of how you've built strong relationships with clients or internal teams. Highlight any strategies you've used to foster collaboration and trust, as this is key for the Account Manager position.
✨Be IT Savvy
Familiarise yourself with Microsoft Office tools, especially Excel, as you'll likely need to track performance and provide forecasts. Mention any relevant software you've used in previous roles to show you're tech-ready for the job.