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For Companies At a Glance
- Tasks: Manage accounts, resolve overdue balances, and build strong customer relationships.
- Company: Dynamic recruitment agency with a focus on client success.
- Benefits: Competitive salary, benefits package, and opportunities for growth.
- Why this job: Join a team where your negotiation skills can shine and make a real difference.
- Qualifications: Experience in credit control or debt collections and strong communication skills.
- Other info: Fast-paced environment with plenty of room for personal and professional development.
The predicted salary is between 29000 - 29000 £ per year.
We are a recruitment agency hiring on behalf of our client, who is looking for a confident Account Manager to join their team. This is a customer-focused role centred around credit control, debt collection and relationship management.
The Role
- Youll manage a portfolio of accounts, working closely with customers and internal teams to reduce overdue balances, minimise losses and support the growth of the credit programme.
Key responsibilities
- Manage delinquent accounts and resolve outstanding balances
- Confidently handle difficult phone conversations with customers
- Negotiate partial and extended payment arrangements
- Build strong relationships with field and sales teams
- Track performance, provide forecasts and support monthly planning
- Promote and support credit programmes across the business
What Were Looking For
- Experience in Credit Control / Debt Collections (Financial Services or similar)
- Confident communicator with strong negotiation skills
- Organised and able to manage multiple accounts
- Self-motivated, positive and results-driven
- Good IT skills including Microsoft Office
Qualifications: 5 GCSEs (or equivalent) or 2-4 years relevant experience
Collections Account Manager in Kettering employer: Echo Personnel
Contact Detail:
Echo Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Account Manager in Kettering
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Collections Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your phone skills! Since this role involves handling difficult conversations, it’s crucial to be confident on the phone. Role-play with a friend or family member to get comfortable negotiating and resolving issues.
✨Tip Number 3
Show off your organisational skills! When you land that interview, be ready to discuss how you manage multiple accounts effectively. Bring examples of how you've kept track of overdue balances and supported credit programmes in the past.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, we’re here to support you every step of the way in landing that perfect job!
We think you need these skills to ace Collections Account Manager in Kettering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Collections Account Manager role. Highlight your experience in credit control and debt collections, and don’t forget to showcase those strong negotiation skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this customer-focused role. Share specific examples of how you've managed accounts and resolved outstanding balances in the past.
Show Off Your IT Skills: Since good IT skills are essential, make sure to mention your proficiency with Microsoft Office. If you have experience with any other relevant software, throw that in too – it’ll show us you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Echo Personnel
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control metrics and debt collection strategies. Be ready to discuss how you've successfully managed overdue accounts in the past, as this will show your potential employer that you understand the financial landscape.
✨Practice Those Tough Conversations
Since this role involves handling difficult phone conversations, practice your negotiation skills with a friend or family member. Role-playing these scenarios can help you feel more confident and prepared to tackle any challenging discussions during the interview.
✨Showcase Your Organisational Skills
Be prepared to share examples of how you've managed multiple accounts effectively. Discuss any tools or methods you use to stay organised, as this will demonstrate your ability to handle the demands of the role and keep everything on track.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Use active listening and engage in conversation about their experiences in the company. This not only shows your interpersonal skills but also highlights your ability to build strong relationships, which is key for an Account Manager.