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For Companies At a Glance
- Tasks: Engage with customers, promote products, and manage orders in a dynamic print environment.
- Company: Join a well-established print business in Corby with a supportive culture.
- Benefits: Competitive salary, stable hours, and a collaborative work environment.
- Why this job: Make a real impact by connecting with customers and driving sales.
- Qualifications: Experience in sales and customer service, strong communication skills required.
- Other info: Enjoy a full-time role with opportunities for personal growth.
The predicted salary is between 32000 - 40000 £ per year.
Location: Corby
Salary: £32,000 - £40,000 per annum (depending on experience)
Hours: Full-time, Permanent | Monday to Friday, 9:00am - 5:00pm
Overview
We are seeking a confident and customer-focused Sales & Customer Service Executive to join a well-established print business based in Corby. This is a varied, full-time permanent role combining proactive sales activity with high-quality customer service, supporting customers from initial enquiry through to delivery.
Key Responsibilities
- Promote products and services to both existing and new customers
- Follow up with customers after samples have been sent to secure orders
- Contact customers once orders have been received to provide updates and maintain relationships
- Reach out to customers who have not ordered recently to re-engage and promote products
- Carry out warm and cold calling to generate new business opportunities
- Respond to customer enquiries via telephone and email in a professional and friendly manner
- Maintain and update the CRM database accurately and consistently
- Liaise with the Artwork Department to resolve any artwork quality or file issues
- Chase deliveries and keep customers informed of order progress and timescales
- Discuss troubleshooting and resolve any issues customers may experience
- Communicate effectively with various internal departments to ensure smooth order processing
- Plan and manage your day independently, working to your own initiative
- Maintain a kind, approachable, and professional manner with all clients
Skills & Experience
- Previous experience in sales and customer service, ideally within a print or manufacturing environment
- Confident communicator with strong telephone and email skills
- Comfortable with warm and cold calling
- Experience using CRM systems
- Well organised with good time management skills
- Able to work independently and plan workload effectively
- Friendly, professional, and customer-focused attitude
What's on Offer
- Competitive salary of £32,000 - £40,000 depending on experience
- Full-time, permanent position
- Stable working hours: Monday to Friday, 9am - 5pm
- Opportunity to work in a supportive and collaborative environment
Sales and Customer Service Executive in Corby employer: Echo Personnel
Contact Detail:
Echo Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Customer Service Executive in Corby
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You’ll need to confidently communicate your experience and how it aligns with their needs. Role-play with a friend or in front of the mirror until you feel like a pro.
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you nail that application process and land the job you want. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Sales and Customer Service Executive in Corby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous sales and customer service roles, especially if they’re in a print or manufacturing environment. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Sales & Customer Service Executive role. Share specific examples of how you've successfully engaged with customers and generated sales in the past.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application showcases your strong telephone and email skills. Use clear and professional language throughout your application to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Echo Personnel
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the products and services offered by the company. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Prepare for Customer Scenarios
Think of potential customer scenarios you might face in the role. Be ready to discuss how you would handle various situations, from resolving complaints to upselling products. This demonstrates your problem-solving skills and customer focus.
✨Showcase Your Communication Skills
Since this role requires strong communication, practice articulating your thoughts clearly. You might want to prepare a few examples of how you've successfully communicated with customers in the past, whether over the phone or via email.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage your time and workload. Share specific strategies you use to stay organised, especially when juggling multiple customer inquiries or sales leads. This will highlight your ability to work independently and efficiently.
