At a Glance
- Tasks: Lead the development of a central PMO capability and ensure consistent delivery across multiple programmes.
- Company: Echo Managed Services, a leading provider of outsourced solutions and software.
- Benefits: Up to £55,000 salary, hybrid work, family-friendly leave, and professional development opportunities.
- Other info: Join a diverse team committed to inclusion and continuous improvement.
- Why this job: Make a strategic impact by improving delivery standards in a collaborative and innovative environment.
- Qualifications: Experience in PMO or Business Change roles, strong analytical skills, and proficiency with project management tools.
The predicted salary is between 55000 - 55000 £ per year.
Location: Walsall, West Midlands
Package: Up to £55,000 per annum (DOE) | Company Benefits
Contract: Full-Time | Permanent | Hybrid (minimum 2 days per week in office)
Overview
At Echo Managed Services, we are seeking a Central PMO Lead to manage the development of a central PMO capability that will underpin how we deliver at scale our Aptumo Implementation Methodology (AIM). This is not aligned to a single programme; instead, you will operate across the full delivery portfolio providing independent assurance, governance, and insight across multiple programmes. You will be instrumental in embedding a repeatable, scalable PMO capability, ensuring delivery remains consistent, controlled, and predictable as our organisation grows. If you are detail-driven, proactive, and passionate about improving delivery standards at scale, this is an opportunity to make a lasting, strategic impact.
Who We Are
Part of the South Staffordshire Group, Echo Managed Services is a leading provider of outsourced solutions and software. We are investing significantly in our delivery framework through AIM to enable high quality, consistent implementation outcomes across a growing portfolio. We pride ourselves on collaboration, innovation, and continuous improvement, creating an environment where strong PMO capability is central to our success.
The Role
As a Central PMO Lead, you will support the Head of PMO in establishing and running a robust, enterprise-wide PMO function. You will ensure governance, assurance, and reporting standards are applied consistently across all programmes, and embedding AIM as a sustainable operating model, moving beyond documentation into real, measurable delivery practice resulting in improved delivery predictability, reduced risk, and greater stakeholder confidence.
Key Responsibilities
- PMO Governance & Assurance
- Maintain and embed consistent governance frameworks aligned to AIM
- Coordinate and assure stage gates, approvals, and governance forums
- Ensure adherence to delivery standards, methodologies, and controls across programmes
- Lead and support the rollout and adoption of AIM
- Ensure AIM is applied consistently across live delivery environments
- Maintain central standards, templates, artefacts, and tooling
- Identify opportunities to improve efficiency, quality, and repeatability
- Provide a consolidated portfolio view across risks, issues, milestones, and financials
- Produce high-quality reporting packs, dashboards, and executive summaries
- Analyse data to identify cross-programme trends, dependencies, and systemic risks
- Risk, Issue & Change Management
- Maintain and assure RAID logs, dependency tracking, and change control processes
- Ensure timely updates, escalations, and mitigation planning
- Strengthen scope and change governance to support commercial and delivery outcomes
- Stakeholder & PMO Leadership Support
- Act as a key support to the Head of PMO, owning day-to-day PMO operations
- Enable leadership focus on strategic growth and AIM maturity
- Support internal and client-facing forums with clear, structured outputs
- Documentation & Controls
- Maintain central repositories ensuring version control, audit readiness, and transparency
- Ensure consistency of documentation across programmes
What You’ll Need
- Proven experience in a PMO or Business Change role, ideally within software or technology delivery
- Experience establishing or maturing PMO capability in a growing organisation
- Strong understanding of portfolio governance, assurance, and reporting frameworks
- Experience supporting delivery across multiple programmes or complex environments
- Proficiency with tools such as MS Project, Excel, PowerPoint, SharePoint, and Jira
- Strong analytical skills with the ability to turn data into meaningful insight
- Confident communication skills with experience supporting senior stakeholders
- Experience in utilities, energy, or public sector environments (desirable)
- Familiarity with Agile, Waterfall, or hybrid delivery models (desirable)
- Knowledge of implementation methodologies or scaled delivery frameworks (desirable)
- Recognised qualification such as PRINCE2, MPM, or AgilePM (desirable)
What You’ll Get in Return
- Family-Friendly Leave - Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days.
- Financial & Life Assurance - Life Assurance cover (role dependant) and a Company Pension Scheme with salary sacrifice options.
- Health & Wellbeing - Employee Assistance Programme (8 counselling sessions) and 24/7 Virtual GP access for you and your dependents.
- Lifestyle & Perks - Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers.
- Professional Development - Hands-on training and ongoing career development opportunities.
- Inclusion & Belonging - Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more.
- Performance & Recognition - Annual salary review, Reward & Recognition Scheme, and Long Service Awards.
We are committed to building a team that reflects the diversity of the communities we serve. We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiversity abilities. We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.
PMO Lead in Walsall employer: Echo Managed Services
Echo Managed Services is an exceptional employer located in Walsall, West Midlands, offering a dynamic work culture that prioritises collaboration, innovation, and continuous improvement. With a strong focus on employee growth, we provide comprehensive benefits including enhanced family leave, health and wellbeing support, and professional development opportunities, ensuring our team members thrive both personally and professionally. Join us to make a meaningful impact while enjoying a supportive environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land PMO Lead in Walsall
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their values and goals. Remember, it’s all about making that personal connection!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help you feel more confident and articulate when discussing your PMO experience and how you can contribute to their success.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace PMO Lead in Walsall
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in PMO roles, especially focusing on governance and assurance. We want to see how your skills align with our needs at Echo Managed Services!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve improved delivery standards or implemented successful PMO practices. We love seeing measurable impacts that demonstrate your proactive approach!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points for easy reading and ensure your key skills and experiences stand out. We appreciate clarity as much as you do!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Echo Managed Services
✨Know Your PMO Inside Out
Before the interview, make sure you thoroughly understand the PMO role and its responsibilities. Familiarise yourself with Echo Managed Services' Aptumo Implementation Methodology (AIM) and how it applies to their projects. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data to drive decision-making in previous roles. Be ready to discuss specific instances where your analytical skills led to improved delivery predictability or reduced risks. This will highlight your ability to turn data into meaningful insights, which is crucial for the PMO Lead role.
✨Communicate Clearly and Confidently
Since you'll be supporting senior stakeholders, practice articulating your thoughts clearly and confidently. Use the STAR method (Situation, Task, Action, Result) to structure your responses during the interview. This will help you convey your experience effectively and demonstrate your communication skills.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with insightful questions about the PMO function and the company's future plans. Ask about their approach to embedding AIM and how they measure success. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.
