Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Technical Business Analyst, optimising cloud-based SaaS billing solutions and ensuring client satisfaction.
- Company: Echo Managed Services is a leading provider of innovative customer service solutions and software.
- Benefits: Enjoy a competitive salary, 25 days holiday, onsite gym, and a supportive work environment.
- Why this job: Be part of a forward-thinking team that values collaboration, integrity, and continuous improvement.
- Qualifications: Experience in data migration, process modelling, and facilitating workshops is essential.
- Other info: Remote work options and mentorship from experienced professionals available.
The predicted salary is between 30000 - 42000 £ per year.
Join Echo Professional Services and play a pivotal role in revolutionising cloud-based SaaS billing solutions. As part of the Echo Professional Services team, you will be instrumental in driving excellence, optimizing processes, and ensuring client satisfaction through effective data migration and integration. This is a great opportunity for an experienced Technical Business Analyst with strong knowledge of Software Implementations with a particular focus on Data Migration.
Who We Are
Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.
The Role
You will join the Echo team working on our latest product, a cloud-based SaaS billing solution built around the Salesforce platform that has had a recent major launch in the UK and Australia. As a member of the Echo Professional Services team, you'll play a pivotal role in the Implementation of Software to our clients, along with support to the Business Analysis team. Your expertise will be crucial in driving excellence, improving processes, and providing client satisfaction.
Key Responsibilities
- Support and drive discussions and recommendations around the business migration strategy, feeding into the activity surrounding data mapping and Extract, Transform and Load (ETL).
- Support the planning activity of the workstream to ensure that all relevant activities are captured and planned in to deliver a successful phase.
- Experience of process and data modelling, data mapping and business process re-engineering principles.
- Facilitate Data Mapping workshops - Drive discussion around data in order to capture and document the future state of data architecture alongside business processes and systems.
- Ensure data migration works closely with other project workstreams i.e. Business Process Alignment / Integrations / Reporting.
- Provide support to the integration stream ensuring data consistency and accuracy in information and data exchanges.
- Ensure data migration supports the reporting needs of the business pre and post go-live.
- Understand the impacts to the Business Process Alignment stream when making Data Migration decisions, ensuring Business Processes support data edge cases.
What You'll Need
- Ability to support and lead discussions and provide recommendations on business migration strategies, including contributions to data mapping and Extract, Transform, and Load (ETL) activities.
- Proficiency in workstream planning, ensuring all critical activities are identified, scheduled, and managed for successful project phases.
- Experience with process and data modelling, data mapping, and the application of business process re-engineering principles.
- Skill in facilitating Data Mapping workshops, driving discussions to capture and document future state data architecture, alongside related business processes and systems.
- Capability to collaborate with multiple project workstreams, such as Business Process Alignment, Integrations, and Reporting, to align efforts with data migration tasks.
- Expertise in supporting integration streams, ensuring data accuracy and consistency in information and data exchanges.
- Understanding of data migration needs to support the business's reporting requirements before and after go-live.
- Ability to evaluate the impact of data migration decisions on Business Process Alignment streams, ensuring alignment and support for data edge cases in business processes.
Desirable Skills
- SQL / SSIS / SSMSSalesforce
What You'll Get In Return
- A competitive salary
- Pension scheme with employer contributions
- 25 days holiday + bank holidays
- A supportive and collaborative work environment where your ideas and contributions are highly valued
- Mentorship and guidance from experienced professionals
- 24/7 GP service.
- Access to my premier benefits – store discounts.
- Employee Well-being programme
- Free onsite parking
- Onsite Gym
Technical Business Analyst employer: Echo Managed Services
Contact Detail:
Echo Managed Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Business Analyst
✨Tip Number 1
Familiarise yourself with the Salesforce platform, as this role heavily involves a cloud-based SaaS billing solution built around it. Understanding its functionalities and how it integrates with data migration processes will give you a significant edge.
✨Tip Number 2
Brush up on your SQL and SSIS skills, as these are desirable for the position. Being able to demonstrate your proficiency in these areas during discussions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with data mapping and ETL processes in detail. Be ready to share specific examples of how you've successfully facilitated data migration strategies in previous roles.
✨Tip Number 4
Network with current or former employees of Echo Professional Services if possible. Gaining insights into their work culture and expectations can help you tailor your approach and show that you're genuinely interested in joining their team.
We think you need these skills to ace Technical Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data migration, software implementations, and business analysis. Use keywords from the job description to demonstrate that you meet the specific requirements of the Technical Business Analyst role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of cloud-based SaaS solutions and your ability to drive excellence in data migration. Mention specific projects or experiences that align with the responsibilities outlined in the job description.
Showcase Relevant Skills: Emphasise your proficiency in SQL, SSIS, and Salesforce, as these are desirable skills for the position. Provide examples of how you've used these tools in past roles to support data accuracy and consistency.
Highlight Collaborative Experience: Since the role involves working with multiple project workstreams, include examples of your collaborative efforts in previous positions. Discuss how you facilitated discussions or workshops that led to successful outcomes in data mapping or process alignment.
How to prepare for a job interview at Echo Managed Services
✨Understand the Role
Make sure you have a solid grasp of what a Technical Business Analyst does, especially in relation to data migration and software implementations. Familiarise yourself with the specific responsibilities mentioned in the job description, such as ETL processes and data mapping.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with SQL, SSIS, and Salesforce. Highlight any relevant projects where you've successfully implemented these technologies, as this will demonstrate your capability to handle the technical aspects of the role.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to data migration and business process alignment. Practice articulating your thought process and decision-making strategies, as this will showcase your analytical skills.
✨Emphasise Collaboration
Since the role involves working closely with various project workstreams, be ready to discuss your experience in collaborative environments. Share examples of how you've effectively communicated and worked with cross-functional teams to achieve project goals.
