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- Tasks: Manage and optimise our Salesforce platform, ensuring seamless operation and alignment with business needs.
- Company: Echo Managed Services is a leading provider of outsourced customer service solutions and software.
- Benefits: Enjoy a competitive salary, pension scheme, 25 days holiday, and access to a gym.
- Why this job: Join a dynamic team that values collaboration, innovation, and professional growth in an exciting environment.
- Qualifications: Minimum two years' experience in Salesforce administration; certifications are highly desirable.
- Other info: Work in a supportive environment with mentorship from experienced professionals.
The predicted salary is between 42000 - 58000 £ per year.
Job Title Senior Salesforce Administrator
Location Walsall
Salary To £53,000 depending on experience
Hours 37 hours per week
Join our dynamic team here at Echo Managed Services driving Salesforce innovation, working on exciting projects and continuous platform enhancements. Thrive as a Senior Salesforce Administrator in a collaborative and supportive environment that fosters professional growth and career development.
Who We Are
Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.
The Role
We are seeking a Senior Salesforce Administrator to manage and optimise our Salesforce platform, ensuring seamless operation and alignment with business needs. This role involves system configuration, security management, data integrity, and process automation, alongside testing and defect resolution. The ideal candidate will have strong experience with Salesforce administration, configuration, and deployment tools such as Gearset.
Key Responsibilities
- Day-to-day administration of the Salesforce platform, including user license management, security settings, and permission management.
- Implementing configuration changes, such as custom objects, fields, flows, and page layout updates.
- Managing Salesforce Org instances, including sandbox refreshes, backups, managed package installations, and archiving.
- Overseeing testing activities related to configuration changes, managed packages, and defect resolution.
- Ensuring defects are reported, categorized, and prioritised based on severity and business impact.
- Managing the release process for fixes and updates while maintaining system stability.
- Deploying changes using Gearset or similar tools to ensure version control and efficient release management.
What You’ll Need
Required Skills & Experience:
- Minimum of two years’ experience in Salesforce administration and configuration.
- Strong understanding of security models, access controls, and user management within Salesforce.
- Familiarity with Salesforce tools such as Gearset, Data Loader, and automation (flows, process builder, etc.).
- Knowledge of testing strategies, defect management, and deployment methodologies.
- Excellent problem-solving skills and ability to optimize workflows.
- Salesforce certifications (such as Salesforce Certified Administrator) are highly desirable.
What You’ll Get In Return
- A competitive salary
- Pension scheme with employer contributions
- 25 days holiday + bank holidays
- A supportive and collaborative work environment where your ideas and contributions are highly valued
- Mentorship and guidance from experienced professionals
- 24/7 GP service.
- Access to my premier benefits – store discounts.
- Employee Well-being programme
- Free onsite parking
- Onsite Gym
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Senior Salesforce Administrator employer: Echo Managed Services
Contact Detail:
Echo Managed Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Salesforce Administrator
✨Tip Number 1
Familiarise yourself with the latest Salesforce features and updates. Being knowledgeable about recent changes can help you stand out during discussions and demonstrate your commitment to continuous learning.
✨Tip Number 2
Network with current Salesforce professionals, especially those who work in similar roles. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully implemented Salesforce solutions. Highlighting your hands-on experience will showcase your problem-solving skills and ability to optimise workflows.
✨Tip Number 4
Research Echo Managed Services and their approach to Salesforce innovation. Understanding their values and culture will allow you to tailor your conversations and show how you align with their mission.
We think you need these skills to ace Senior Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce administration and configuration. Include specific examples of how you've managed user licenses, security settings, and implemented configuration changes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Salesforce and your problem-solving skills. Mention your familiarity with tools like Gearset and express how you can contribute to the team at Echo Managed Services.
Highlight Relevant Certifications: If you have any Salesforce certifications, be sure to mention them prominently in your application. This will demonstrate your commitment to professional development and expertise in the field.
Showcase Your Soft Skills: In addition to technical skills, highlight your ability to work collaboratively and your problem-solving capabilities. Echo Managed Services values a supportive environment, so showing that you can thrive in such a setting is key.
How to prepare for a job interview at Echo Managed Services
✨Showcase Your Salesforce Expertise
Be prepared to discuss your experience with Salesforce administration in detail. Highlight specific projects where you've implemented configuration changes or optimised workflows, and be ready to explain the impact of your contributions.
✨Demonstrate Problem-Solving Skills
Prepare examples of challenges you've faced in previous roles and how you resolved them. This could include issues related to user management, security settings, or defect resolution. Employers love to see candidates who can think critically and find solutions.
✨Familiarise Yourself with Gearset
Since the role involves using Gearset for deployment and version control, make sure you understand its functionalities. If possible, mention any specific experiences you've had with Gearset or similar tools during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's Salesforce environment and future projects. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
