At a Glance
- Tasks: Manage and optimise the Salesforce platform, ensuring seamless operation and alignment with business needs.
- Company: Echo Managed Services is a leading provider of outsourced customer service solutions and software.
- Benefits: Enjoy a competitive salary, 25 days holiday, onsite gym, and employee well-being programme.
- Other info: Work full-time in Walsall with opportunities for professional growth and mentorship.
- Why this job: Join a dynamic team driving Salesforce innovation in a supportive environment that values your ideas.
- Qualifications: Minimum two years' experience in Salesforce administration; certifications are highly desirable.
The predicted salary is between 42000 - 53000 £ per year.
Location: Walsall
Salary: To £53,000 depending on experience
Hours: 37 hours per week
Join our dynamic team here at Echo Managed Services driving Salesforce innovation, working on exciting projects and continuous platform enhancements. Thrive in a collaborative and supportive environment that fosters professional growth and career development.
Who We Are
Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.
The Role
We are seeking a Senior Salesforce Administrator to manage and optimise our Salesforce platform, ensuring seamless operation and alignment with business needs. This role involves system configuration, security management, data integrity, and process automation, alongside testing and defect resolution. The ideal candidate will have strong experience with Salesforce administration, configuration, and deployment tools such as Gearset.
Key Responsibilities
- Day-to-day administration of the Salesforce platform, including user license management, security settings, and permission management.
- Implementing configuration changes, such as custom objects, fields, flows, and page layout updates.
- Managing Salesforce Org instances, including sandbox refreshes, backups, managed package installations, and archiving.
- Overseeing testing activities related to configuration changes, managed packages, and defect resolution.
- Ensuring defects are reported, categorized, and prioritised based on severity and business impact.
- Managing the release process for fixes and updates while maintaining system stability.
- Deploying changes using Gearset or similar tools to ensure version control and efficient release management.
What You’ll Need
Required Skills & Experience:
- Minimum of two years’ experience in Salesforce administration and configuration.
- Strong understanding of security models, access controls, and user management within Salesforce.
- Familiarity with Salesforce tools such as Gearset, Data Loader, and automation (flows, process builder, etc.).
- Knowledge of testing strategies, defect management, and deployment methodologies.
- Excellent problem-solving skills and ability to optimize workflows.
- Salesforce certifications (such as Salesforce Certified Administrator) are highly desirable.
What You’ll Get In Return
- A competitive salary
- Pension scheme with employer contributions
- 25 days holiday + bank holidays
- A supportive and collaborative work environment where your ideas and contributions are highly valued
- Mentorship and guidance from experienced professionals
- 24/7 GP service
- Access to my premier benefits – store discounts
- Employee Well-being programme
- Free onsite parking
- Onsite Gym
Senior Salesforce Administrator in Walsall employer: Echo Managed Services
Echo Managed Services is an exceptional employer located in Walsall, offering a vibrant work culture that prioritises collaboration, innovation, and professional growth. Employees benefit from a competitive salary, generous holiday allowance, and access to a range of wellness programmes, including a 24/7 GP service and onsite gym facilities. Join our dynamic team and take advantage of mentorship opportunities while contributing to exciting Salesforce projects that drive meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Salesforce Administrator in Walsall
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Echo Managed Services or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Echo Managed Services.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Echo Managed Services.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Echo Managed Services that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Salesforce Administrator in Walsall
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Echo Managed Services.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Echo Managed Services and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Echo Managed Services
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Echo Managed Services uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
