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- Tasks: Collect meter readings and engage with customers across Cambridge.
- Company: Echo Managed Services is a leading provider of customer service solutions, focused on innovation and growth.
- Benefits: Enjoy a competitive salary, pension scheme, 20 days holiday, and access to an on-site gym.
- Why this job: Make a real impact in your community while working in a supportive and collaborative environment.
- Qualifications: Full driving license, attention to detail, and excellent communication skills are essential.
- Other info: Previous fieldwork experience is a plus, but not required.
The predicted salary is between 19500 - 25500 £ per year.
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Job Title: Meter Reader
Location: Cambridge
Hours: 37.5 hours per week
Salary: £23,500 per annum
Travel: Field-based
Are you interested in a dynamic career in Cambridge? Consider joining us as a Meter Reader. This field-based opportunity covers the Cambridge area, providing a chance to make a daily connection with our valued customers. We offer the use of a company vehicle, a full benefits package, and a genuinely caring work environment. If you have good attention to detail, excellent communication skills, and a full driving license, you can make a difference by delivering exceptional service to our customers. Apply today!
The Role
- Obtaining accurate meter readings from customers across the Cambridge region.
- Engaging with customers to ensure their billing is correct and identifying any vulnerable customers.
- You will represent a leading water provider that provides the highest standards of service to 1.7m customers across both South Staffordshire and Cambridgeshire.
- Identifying unusual consumption trends, reporting any leaks, and identifying any meters for replacement.
- Always maintaining a high level of customer service satisfaction.
- Ensure all data is accurate and recorded onto our systems
What You’ll Need
- You must have a full and valid driving license.
- A strong and adaptable attitude in diverse work scenarios by being flexible and responsive.
- Attention to detail is essential to ensure accurate documentation of meter readings to a high standard.
- Ability to work alone and prioritise your workload.
- Excellent communication skills.
- Previous experience in fieldwork would be advantageous but not essential.
What You\’ll Get In Return
- A competitive salary of up to £25,500 per year.
- Pension scheme with employer contributions
- 20 days holiday + bank holidays, on-site parking, on-site gym
- A supportive and collaborative work environment where your ideas and contributions are highly valued
- Mentorship and guidance from experienced professionals
Who We Are
Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Outsourcing/Offshoring
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Meter Reader employer: Echo Managed Services
Contact Detail:
Echo Managed Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meter Reader
✨Tip Number 1
Familiarise yourself with the Cambridge area and its localities. Understanding the geography will help you navigate efficiently during your fieldwork, making a positive impression on your potential employer.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be engaging with customers regularly, demonstrating your ability to communicate effectively and handle various situations will set you apart from other candidates.
✨Tip Number 3
Showcase your attention to detail in any discussions or interviews. Being able to accurately document meter readings is crucial, so emphasise any past experiences where precision was key to your success.
✨Tip Number 4
If possible, gain some experience in fieldwork or similar roles before applying. Even if it's not essential, having relevant experience can boost your confidence and demonstrate your commitment to the role.
We think you need these skills to ace Meter Reader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Meter Reader role. Emphasise your attention to detail, communication skills, and any previous fieldwork experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you are interested in working for Echo Managed Services and how your skills can contribute to their customer service excellence.
Highlight Relevant Qualifications: Clearly state your full driving licence and any other qualifications that are pertinent to the job. If you have experience in customer service or fieldwork, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Echo Managed Services
✨Show Your Attention to Detail
As a Meter Reader, accuracy is key. Be prepared to discuss how you ensure precision in your work. You might want to share examples from previous roles or experiences where attention to detail made a difference.
✨Demonstrate Excellent Communication Skills
Since you'll be engaging with customers regularly, it's important to showcase your communication abilities. Practice explaining complex information clearly and concisely, and think of instances where you've successfully resolved customer queries.
✨Highlight Your Flexibility and Adaptability
The role requires working in diverse scenarios, so be ready to talk about how you adapt to changing situations. Share stories that illustrate your ability to remain calm and effective under pressure.
✨Prepare Questions About the Company
Show your interest in Echo Managed Services by preparing thoughtful questions about their operations and values. This not only demonstrates your enthusiasm but also helps you assess if the company culture aligns with your own values.
