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For Companies At a Glance
- Tasks: Lead and mentor a team while driving business strategy and client engagement.
- Company: Echo Managed Services is a top provider of outsourced customer service solutions, fostering innovation and growth.
- Benefits: Enjoy a competitive salary, pension scheme, 25 days holiday, and access to a gym.
- Why this job: Join a forward-thinking team that values collaboration and supports your career development.
- Qualifications: 5-7 years in business analysis with leadership experience; knowledge of Salesforce is a plus.
- Other info: Hybrid role with flexible hours and a supportive work environment.
The predicted salary is between 52000 - 78000 £ per year.
An exciting opportunity has arisen for a Lead Consultant to join our Professional Services team. This key role involves managing and mentoring a team of functional and technical consultants, driving business strategy, and ensuring seamless client engagement. The successful candidate will be instrumental in revenue growth, operational efficiency, and career development within the team.
Who We Are
Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.
The Role
The Lead Consultant will provide services both internally and externally to our client and partner base. Will lead and inspire a team of functional and technical consultants to deliver the company strategy and goals. Will be the primary point of contact between a client company and the consulting team. Will meet with clients to discuss their needs and wants and create delivery plans working with all teams in the business to overachieve revenue targets. Will work with all consultants to drive their career development and support their aspirations to excel as analysts across the business.
Key Responsibilities
- Leadership and Team Management: Lead, mentor, and manage a team of analysts, fostering a collaborative and high-performance environment.
- Revenue Analysis: Conduct detailed analysis to identify revenue opportunities, gaps, and areas for improvement. Develop and implement strategies to maximize revenue.
- Stakeholder Engagement: Collaborate with stakeholders to understand their business objectives and translate them into actionable requirements focused on revenue generation.
- Project Management: Oversee the planning, execution, and delivery of revenue-focused projects, ensuring they are completed on time and within budget.
- Data Analysis: Utilising data analysis techniques to gather, review, and interpret data, providing insights to support revenue-related and evidence-based decision-making.
- Documentation: Create and maintain comprehensive documentation of business requirements, processes, and solutions related to revenue generation.
- Reporting: Generate detailed reports and presentations to communicate findings and recommendations to executive leadership, with a focus on revenue impact.
- Continuous Improvement: Stay updated with industry trends and best practices to continuously improve revenue generation strategies and business processes.
Work Environment
Location: Hybrid role with occasional remote work options. Hours: Full-time, with flexibility to accommodate project deadlines.
This role is pivotal in ensuring that business strategies are effectively translated into operational delivery and improvements that drive revenue growth.
Key Competencies
What You’ll Need:
- Leadership: Ability to lead and inspire a team, driving them towards achieving revenue goals, and to support their career aspirations.
- Analytical Thinking: Strong problem-solving skills and the ability to analyse complex data and business processes with a focus on revenue.
- Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly, especially related to revenue.
- Project Management: Proven track record of managing revenue-focused projects successfully, with strong organisational and time management skills.
- Adaptability: Ability to adapt to changing business environments and manage multiple priorities effectively, especially those impacting revenue.
Qualifications
Education: University level education will be advantageous.
Experience: Minimum of 5-7 years of experience in business analysis, with at least 2 years in a leadership role focused on revenue generation and client satisfaction. Knowledge of the Salesforce Eco-system would also be advantageous.
Skills: Strong analytical skills, excellent communication and interpersonal skills, proficiency in data analysis tools, and project management software.
Certifications: Relevant certifications such as CBAP (Certified Business Analysis Professional) or PMP (Project Management Professional) are advantageous.
What You’ll Get In Return
- A competitive salary package
- Pension scheme with employer contributions
- 25 days holiday + bank holidays
- A supportive and collaborative work environment where your ideas and contributions are highly valued
- Mentorship and guidance from experienced professionals
- 24/7 GP service
- Access to my premier benefits – store discounts
- Employee Well-being programme
- Free onsite parking
- Onsite Gym
Lead Consultant employer: Echo Managed Services
Contact Detail:
Echo Managed Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Consultant
✨Tip Number 1
Familiarise yourself with the Salesforce ecosystem, as knowledge in this area is advantageous for the Lead Consultant role. Consider taking online courses or certifications to boost your understanding and demonstrate your commitment to potential employers.
✨Tip Number 2
Network with professionals in the consulting field, especially those who have experience in revenue generation and client engagement. Attend industry events or join relevant online forums to connect with others and gain insights that could help you stand out during the interview process.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to provide specific examples of how you've driven revenue growth and improved operational efficiency, as these are key responsibilities of the role.
✨Tip Number 4
Stay updated on the latest trends in consulting and revenue generation strategies. Being knowledgeable about current best practices will not only help you in interviews but also show that you're proactive and committed to continuous improvement, which aligns with our values at StudySmarter.
We think you need these skills to ace Lead Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership, project management, and revenue generation. Use specific examples that demonstrate your ability to manage teams and drive business strategy.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Lead Consultant role at Echo Managed Services. Discuss how your background aligns with their values of collaboration and continuous improvement, and mention any specific achievements related to revenue growth.
Highlight Key Competencies: When detailing your experience, focus on key competencies such as analytical thinking, communication skills, and adaptability. Provide concrete examples of how you've successfully led teams and managed projects that resulted in revenue generation.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents. Check for spelling and grammatical errors, and ensure that your writing is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Echo Managed Services
✨Showcase Your Leadership Skills
As a Lead Consultant, you'll be expected to manage and mentor a team. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past. Highlight any specific strategies you've used to inspire and motivate your team.
✨Demonstrate Analytical Thinking
The role requires strong analytical skills, so be ready to discuss how you've approached complex data analysis in previous positions. Prepare to share specific examples where your analytical thinking led to improved revenue or operational efficiency.
✨Communicate Clearly and Effectively
Excellent communication is key for this role, especially when engaging with clients and stakeholders. Practice articulating your thoughts clearly and concisely, and be ready to present complex information in an understandable way during the interview.
✨Prepare for Project Management Questions
Since project management is a significant part of the role, review your past experiences managing projects. Be prepared to discuss how you ensured projects were completed on time and within budget, and any tools or methodologies you used to achieve success.
