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- Tasks: Provide desktop support and troubleshoot technical issues for our members.
- Company: Join CAA Club Group, a trusted organisation dedicated to member safety.
- Benefits: Enjoy work-life harmony, wellness programs, and competitive benefits.
- Why this job: Make a difference in members' lives while growing your tech skills.
- Qualifications: Technical support experience and strong problem-solving abilities.
- Other info: Be part of an award-winning culture focused on continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such as road safety and infrastructure, the environment, seniors’ mobility, and consumer protection.
Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA SCO Systems & Services Inc. is a member of the CAA Club Group of Companies.
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience. We offer:
- Work-life harmony with access to an award-winning holistic wellness program
- Continuous learning through our robust corporate curriculum and education reimbursement program
- Incredible rewards, travel incentives, and product and service discounts
- Pay-for-performance and best-in-class recognition programs
- Competitive benefits that include a defined contribution plan, personal spending
Desktop Support Analyst in London employer: Echelon 56
Contact Detail:
Echelon 56 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CAA Club Group on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture. We should know what makes CAA tick, so we can show how our values align with theirs during the chat.
✨Tip Number 3
Practice common interview questions, especially those related to desktop support. We want to sound confident and ready to tackle any tech challenge they throw our way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Desktop Support Analyst in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Desktop Support Analyst role. Highlight your relevant skills and experiences that align with what CAA is looking for. We want to see how you can contribute to keeping our Members safe!
Show Your Passion: Let your enthusiasm shine through in your application! Share why you’re excited about working with CAA and how you resonate with their mission of providing safety and peace of mind to Members. We love seeing genuine passion!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate when candidates communicate effectively, just like we do with our Members.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Echelon 56
✨Know Your Tech Inside Out
As a Desktop Support Analyst, you'll need to demonstrate your technical knowledge. Brush up on common troubleshooting techniques and be ready to discuss specific software and hardware you've worked with. Familiarise yourself with the tools and systems CAA uses to show you're prepared.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you illustrate your critical thinking and problem-solving abilities effectively.
✨Emphasise Customer Service
Since this role involves supporting members, highlight your customer service experience. Be ready to discuss how you've handled difficult situations or provided exceptional support in previous roles. This shows that you understand the importance of member satisfaction.
✨Research the Company Culture
CAA Club Group values a purpose-driven culture, so make sure you understand their mission and values. Be prepared to discuss how your personal values align with theirs. This will demonstrate your genuine interest in the company and your potential fit within their team.
