At a Glance
- Tasks: Coordinate subcontractor maintenance and ensure excellent customer service.
- Company: Join ECG Facilities Services, a leader in Mechanical and Electrical maintenance.
- Benefits: Competitive salary, pension scheme, wellbeing support, and extensive training.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team making a real impact in facilities management.
- Qualifications: Experience with CAFM systems and strong communication skills required.
The predicted salary is between 26500 - 28000 £ per year.
Established in 1994, ECG Facilities Services is a leading provider of Mechanical and Electrical maintenance across the UK, serving commercial, retail and industrial sectors with water hygiene and managed services operating 24/7, 365 days a year.
Location: Blantyre, Glasgow, UK
Package and Benefits:
- Salary: £26,500 - £28,000 per annum
- Hours: 40 hours per week
- Pension scheme
- 360 Wellbeing
- Extensive training and support
Essential Duties and Responsibilities:
- Coordinate and schedule subcontractor maintenance and reactive visits to client sites.
- Manage and update ECG’s CAFM system, Corrigo.
- Manage and update client‑driven CAFM systems such as eLogbooks and Maistro.
- Respond to client enquiries and provide excellent customer service.
- Ensure compliance with client‑driven SLAs and KPIs.
- Work effectively and efficiently in a fast‑paced environment.
Skills and Qualifications Required – Knowledge and Understanding:
- Knowledge of CAFM systems such as eLogbooks, Maistro, and Concerto.
- Previous experience in a similar role coordinating subcontractor work activities.
- Experience/knowledge of the Facilities Management/Building Services industry.
- Facilities Management helpdesk experience.
- Working knowledge of Service Level Agreements and Key Performance Indicators.
Skills:
- Excellent communication skills, both verbal and written.
- Good numeracy skills.
- Proficiency with Microsoft Office (Word, Excel, SharePoint, Outlook).
- Highly detailed‑oriented.
- Excellent customer service abilities.
- Experience working in a fast‑paced office environment.
- Ability to manage workload effectively, prioritising key tasks.
- Team player, able to integrate into a close‑knit team.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability.
Subcontractor Co-Ordinator in Glasgow employer: Ecg Fs
ECG Facilities Services is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With extensive training opportunities and a commitment to excellence in customer service, employees thrive in a dynamic environment while enjoying competitive benefits such as a pension scheme and a focus on 360 wellbeing. Located in Blantyre, Glasgow, the company fosters a close-knit team atmosphere, making it an ideal place for those seeking meaningful and rewarding employment in the Facilities Management sector.
