At a Glance
- Tasks: Coordinate subcontractor maintenance and manage client-driven systems in a fast-paced environment.
- Company: Join ECG Facilities Services, a top UK provider of Mechanical and Electrical maintenance since 1994.
- Benefits: Enjoy a competitive salary, pension scheme, 360 wellbeing support, and extensive training.
- Other info: Contact Lauryn for more info at 07581 081547 or lwishart@ecg-maint.com.
- Why this job: Be part of a dynamic team making a real impact in facilities management with excellent customer service.
- Qualifications: Experience with CAFM systems and strong communication skills are essential; teamwork is key!
The predicted salary is between 22500 - 24500 £ per year.
Job Summary
Established in 1994, ECG Facilities Services is a leading provider of mechanical and electrical maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, ECG also delivers specialist services in water hygiene and managed services – operating 24/7, 365 days a year. With over 30 years of industry expertise and a workforce of more than 400 employees, ECG operates nationwide from its headquarters in Blantyre, Glasgow, supported by strategically located offices across the UK.
Position
Subcontract Co‑ordinator
Location
Blantyre, Glasgow
Package and Benefits
Salary: £26,500 - £28,000
Hours: 40 hours per week
- Pension scheme
- 360 Wellbeing
- Extensive training and support
Essential Duties and Responsibilities
- Coordinate and schedule subcontractor maintenance and reactive visits to client sites.
- Manage and update ECG’s CAFM system, Corrigo.
- Manage and update client‑driven CAFM systems such as eLogbooks, Maistro.
- Respond to client enquiries and provide excellent customer service.
- Ensure compliance with client‑driven SLAs and KPIs.
- Work effectively and efficiently in a fast‑paced environment.
Knowledge and Understanding
- Knowledge of CAFM systems such as eLogbooks, Maistro, Concerto.
- Previous experience in a similar role – coordination of subcontractor work activities.
- Previous experience/knowledge of the Facilities Management/Building Services industry.
- Facilities Management Helpdesk experience.
- Working knowledge of Service Level Agreements and Key Performance Indicators.
Skills
- Excellent communication skills, both verbal and via email.
- Good numeracy skills.
- Proficiency in Microsoft software (Word, Excel, SharePoint, Outlook, etc.).
- Highly detailed oriented.
- Excellence in customer services.
- Experience working in a fast‑paced office environment.
- Ability to manage workload effectively, prioritising key tasks.
- Team player – essential to integrate into a close‑knit team.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability.
Subcontractor Co-Ordinator in Glasgow employer: ECG Facilities Services
ECG Facilities Services is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With comprehensive training programmes and a strong commitment to teamwork, employees in Blantyre benefit from a dynamic environment where they can thrive while contributing to essential services across the UK. The competitive salary and pension scheme further enhance the appeal of joining this dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Subcontractor Co-Ordinator in Glasgow
✨Tip Number 1
Familiarise yourself with CAFM systems like eLogbooks and Maistro. Understanding how these systems work will not only help you in the role but also impress us during the interview.
✨Tip Number 2
Brush up on your knowledge of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Being able to discuss these concepts confidently will show us that you understand the expectations of the role.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've handled client enquiries in the past. We value excellent communication, so be ready to showcase your experience.
✨Tip Number 4
Highlight your ability to work in a fast-paced environment. Share specific instances where you've successfully managed multiple tasks or projects simultaneously, as this is crucial for the Subcontractor Co-Ordinator role.
We think you need these skills to ace Subcontractor Co-Ordinator in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in coordinating subcontractor work activities and your familiarity with CAFM systems. Use specific examples to demonstrate your skills in facilities management.
Craft a Strong Cover Letter:Write a cover letter that addresses the key responsibilities of the Subcontractor Co-Ordinator role. Emphasise your communication skills, ability to manage workloads, and experience in a fast-paced environment.
Highlight Relevant Skills:In your application, clearly outline your proficiency in Microsoft software and your understanding of Service Level Agreements and Key Performance Indicators. This will show that you are well-prepared for the role.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this position.
How to prepare for a job interview at ECG Facilities Services
✨Know Your CAFM Systems
Familiarise yourself with the CAFM systems mentioned in the job description, such as eLogbooks and Maistro. Be prepared to discuss your experience with these systems and how you've used them in previous roles.
✨Demonstrate Customer Service Skills
Since excellent customer service is crucial for this role, think of examples from your past experiences where you successfully handled client enquiries or resolved issues. Highlight your communication skills and ability to work under pressure.
✨Understand SLAs and KPIs
Brush up on your knowledge of Service Level Agreements and Key Performance Indicators. Be ready to explain how you have ensured compliance with these in your previous roles and why they are important in facilities management.
✨Showcase Teamwork Abilities
This position requires a team player who can integrate into a close-knit team. Prepare to share examples of how you've collaborated with colleagues in fast-paced environments and contributed to team success.
