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- Tasks: Coordinate and manage subcontractor activities to ensure smooth operations on client sites.
- Company: Join a supportive team at ECG, a leader in Facilities Management.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Fast-paced environment with a focus on teamwork and professional growth.
- Why this job: Be part of a dynamic team making a real difference in client service delivery.
- Qualifications: Experience with CAFM systems and coordination in Facilities Management is preferred.
The predicted salary is between 30000 - 40000 £ per year.
As a subcontract coordinator, the successful candidate will join a close-knit, well-organised team who undertake the daily management of ECG’s extensive range of specialist subcontractors. The role will require the individual to engage with a wide range of specialist subcontractors via phone and email to plan and effectively manage subcontractor work activities on client sites in accordance with client Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s).
Essential Duties Responsibilities:
- Coordinate and schedule subcontractor maintenance and reactive visits to client sites.
- Manage and update ECG’s CAFM system - Corrigo.
- Manage and update a range of client-driven CAFM systems, such as eLogbook’s and Maistro.
- Respond to client enquiries and provide excellent customer service.
- Ensure compliance with client-driven SLA’s and KPI’s.
- Work effectively and efficiently in a fast-paced environment.
Preferred Knowledge Experience:
- Knowledge/use of CAFM systems such as eLogbooks, Maistro, Concerto, etc.
- Previous experience in a similar role – coordination of subcontractor work activities.
- Previous experience/knowledge of the Facilities Management/Building Services Industry.
- Facilities Management Helpdesk Experience.
Subcontract Coordinator employer: ECG Facilities Services
Contact Detail:
ECG Facilities Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subcontract Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management industry and let them know you're on the hunt for a Subcontract Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get familiar with CAFM systems! Brush up on your knowledge of tools like Corrigo, eLogbooks, and Maistro. Being able to talk confidently about these systems during interviews will show that you're ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! Since you'll be engaging with subcontractors and clients regularly, make sure you can articulate your thoughts clearly. Consider doing mock interviews with friends or using online platforms to refine your pitch.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills. Plus, it shows us you’re genuinely interested in joining our team at ECG!
We think you need these skills to ace Subcontract Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Subcontract Coordinator role. Highlight any relevant experience you have with CAFM systems and managing subcontractors, as this will show us you're a great fit for the team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your skills align with our needs. Be sure to mention your experience in Facilities Management and customer service.
Showcase Your Communication Skills: Since you'll be engaging with subcontractors and clients regularly, it's important to demonstrate your communication skills in your application. Use clear and concise language, and make sure to proofread for any errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at ECG Facilities Services
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of CAFM systems like Corrigo, eLogbooks, and Maistro. Be ready to discuss how you've used these systems in the past and how they can help streamline subcontractor management.
✨Showcase Your Coordination Skills
Prepare examples that highlight your experience in coordinating subcontractor activities. Think about specific situations where you successfully managed schedules or resolved conflicts, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Customer Service is Key
Since the role involves responding to client enquiries, be prepared to talk about your approach to customer service. Share instances where you went above and beyond to meet client needs, as this will show your commitment to excellent service.
✨Understand SLAs and KPIs
Familiarise yourself with the concepts of Service Level Agreements and Key Performance Indicators. Be ready to discuss how you’ve ensured compliance with these in previous roles, as it’s crucial for the position.