At a Glance
- Tasks: Build strong client relationships and drive new business opportunities in facilities management.
- Company: Join ECG Facilities Services, a leader in M&E maintenance with over 30 years of expertise.
- Benefits: Enjoy a company vehicle, family-friendly pay, health benefits, and 25 days holiday.
- Other info: Be part of a supportive team with excellent career growth and recognition opportunities.
- Why this job: Make an impact by securing projects and enhancing client satisfaction in a dynamic environment.
- Qualifications: Experience in business development or sales, strong communication skills, and a full UK driving licence.
The predicted salary is between 38250 - 46750 £ per year.
Established in 1994, ECG Facilities Services is a leading provider of Mechanical and Electrical (M&E) maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, ECG also delivers specialist services in water hygiene and managed services - operating 24/7, 365 days a year.
With over 30 years of industry expertise and a workforce of more than 400 employees, ECG operates nationwide from its headquarters in Blantyre, Glasgow, supported by strategically located offices across the UK. Now part of the Mecsia Group, ECG continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence.
You’ll grow ECG’s projects revenue by forging strong relationships with our contract management team and existing clients, and by winning new clients.
- Work closely with our contract managers to understand each client’s sites, spot project opportunities and secure work such as remedial works, plant replacements, upgrades and refurbishments.
- Build strong, lasting relationships with existing clients so ECG is their first choice for project work.
- Find and win new clients for projects, and where possible open the door to maintenance contracts too.
Location: Glasgow (Blantyre office)
Hours: 40 hours per week
Company Benefits:
- Company supplied vehicle
- Family Friendly Pay
- Life Assurance
- 360 Wellbeing App - 24/7 access to GP appointments
- Death in Service Insurance
- Scottish widow pension
- Fertility Treatment Support Leave
- Paid Maternity Leave
- Paid Paternity Leave
- Gym & fitness discounts and other lifestyle discounts
- Employee Recognition Scheme
- 25 Days holiday (excluding bank holidays)
Existing clients:
- Build strong relationships with our contract clients and act as a key commercial contact.
- Work closely with contract managers to spot project opportunities from site visits, asset reports and engineer feedback.
- Support our existing maintenance contracts, helping the contracts team keep clients happy and secure renewals.
New business:
- Find and win new clients through networking, referrals and outreach.
- Build relationships with partners and industry contacts, such as consultants, managing agents and main contractors.
Across the role:
- Hand won projects over to delivery and stay involved with the client.
- Report on opportunities, wins and progress at monthly management meetings.
- Follow company policies on health and safety, quality and data protection.
- Carry out any other reasonable duties asked of you.
Skills & Qualifications Required:
- Proven business development, account management or sales experience in facilities management, building services or M&E.
- A track record of winning project work, ideally from existing maintenance or service clients.
- Strong communication and negotiation skills.
- Organised, self-motivated and comfortable working to targets.
- Full UK driving licence.
- Existing network of FM, property or estates contacts.
- Experience with tenders and frameworks.
- Good understanding of M&E systems and services, such as HVAC, electrical, water hygiene, fire and life safety, and plant replacement, so you can talk credibly with clients.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.
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Client Relationship and Business Development Manager in Glasgow employer: ECG Facilities Services
ECG Facilities Services is an exceptional employer, offering a dynamic work environment at the vibrant St James Quarter in Edinburgh. With a strong commitment to employee development and a culture that values innovation and teamwork, ECG provides comprehensive training opportunities and a supportive atmosphere for its staff. Employees enjoy the benefits of working in a leading facilities maintenance company that prioritises excellence and safety, ensuring a rewarding career path in the mechanical and electrical services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship and Business Development Manager in Glasgow
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We think you need these skills to ace Client Relationship and Business Development Manager in Glasgow
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at ECG Facilities Services, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at ECG Facilities Services
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with ECG Facilities Services’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
