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For Companies At a Glance
- Tasks: Manage contracts, liaise with clients, and ensure operational excellence.
- Company: Join ECG Facilities Services, a leader in M&E maintenance across the UK.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be part of a diverse team making a real impact in the facilities sector.
- Qualifications: 10+ years in contract management, strong communication, and financial skills.
- Other info: Dynamic work environment with a commitment to equality and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Established in 1994, ECG Facilities Services is a leading provider of Mechanical and Electrical (M&E) maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, ECG also delivers specialist services in water hygiene and managed services - operating 24/7, 365 days a year. At ECG, we value the strength that comes from a diverse team. We are proud to promote equality, embrace inclusion, and stand firmly against discrimination in the workplace.
We are currently looking for a contracts manager to join our Warrington team on a fulltime basis.
Essential duties & responsibilities:
- Act as the main liaison for clients and their representatives.
- Oversee daily operations of assigned contracts, ensuring profitability and compliance.
- Attend client meetings and maintain strong, professional relationships.
- Communicate effectively across all formats verbal, written, and digital.
- Conduct audits covering documentation, maintenance schedules, health & safety, and financial performance.
- Provide monthly reports covering financials, audits, H&S issues, and client feedback.
- Collaborate with internal departments on invoicing, labour control, and subcontractor management.
- Review subcontractor documentation.
- Assist in preparing proposals and quotations for clients.
- Ensure all client communications are professional and aligned with company policies.
- Effectively carry out or delegate the points discussed and issues raised by the client on a timely basis and ensure communication of all client issues is passed to the appropriate personnel/departments.
- Set up regular meetings with the client based upon the frequency established in relation to the clients KPI's and/or service levels, client request or Contract expectation.
- Regularly review the profitability of contracts depending on expected turnover as established by the Commercial Team.
- Manage aged debt by working with clients and internal teams to resolve outstanding payments and ensure timely invoicing and collections.
Personal Qualities/Skills:
- Minimum of 10 years experience in a similar role is essential.
- Strong communication and interpersonal skills.
- Excellent organisational and problem-solving abilities.
- Financial acumen and ability to manage budgets and profitability.
- Knowledge of health & safety regulations and auditing practices.
- Ability to work collaboratively across departments and with external stakeholders.
Contracts Manager employer: ECG Facilities Services
Contact Detail:
ECG Facilities Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Contracts Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching ECG Facilities Services thoroughly. Understand their values, services, and recent projects. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Contracts Manager, you’ll need to convey information clearly and professionally. Try mock interviews with friends or use online resources to refine your verbal and written communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining ECG Facilities Services.
We think you need these skills to ace Contracts Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contracts Manager role. Highlight your experience in managing contracts, client relationships, and financial performance. We want to see how your skills align with what ECG is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for ECG. Mention your 10+ years of experience and how you can contribute to their diverse team. Keep it professional but let your personality show!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects that. Use clear, concise language and check for any typos or errors. We want to see your strong communication skills right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at ECG!
How to prepare for a job interview at ECG Facilities Services
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the types of contracts ECG Facilities Services deals with. Brush up on your knowledge of M&E maintenance and be ready to discuss how your experience aligns with their operations.
✨Showcase Your Communication Skills
As a Contracts Manager, effective communication is key. Prepare examples of how you've successfully liaised with clients and internal teams in the past. Be ready to demonstrate your ability to communicate clearly across various formats during the interview.
✨Highlight Your Financial Acumen
Since managing budgets and profitability is crucial for this role, come prepared with specific examples of how you've handled financial performance in previous positions. Discuss any audits or reports you've conducted that showcase your financial management skills.
✨Emphasise Your Problem-Solving Abilities
Be ready to share instances where you've tackled challenges in contract management. Whether it's resolving client issues or improving operational efficiency, having concrete examples will show your potential employer that you're proactive and resourceful.
