Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client contracts, ensuring profitability and compliance while building strong relationships.
- Company: ECG Facilities Services, a leader in M&E maintenance across the UK.
- Benefits: Competitive salary, company vehicle, pension scheme, and wellbeing benefits.
- Why this job: Join a dynamic team and make a real impact in a growing industry.
- Qualifications: 10 years of experience in contract management and strong communication skills.
- Other info: Equal opportunity employer with a focus on collaboration and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Established in 1994, ECG Facilities Services is a leading provider of Mechanical and Electrical (M&E) maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, ECG also delivers specialist services in water hygiene and managed services - operating 24/7, 365 days a year.
Location: Bristol area
Package & Benefits:
- Salary DOE
- 40 hours per week
- Company supplied vehicle or personal vehicle car plan
- Pension scheme
- Wellbeing Benefits
Essential Duties & Responsibilities:
- Act as the main liaison for clients and their representatives.
- Oversee daily operations of assigned contracts, ensuring profitability and compliance.
- Attend client meetings and maintain strong, professional relationships.
- Communicate effectively across all formats verbal, written, and digital.
- Conduct audits covering documentation, maintenance schedules, health & safety, and financial performance.
- Provide monthly reports covering financials, audits, H&S issues, and client feedback.
- Collaborate with internal departments on invoicing, labour control, and subcontractor management.
- Review subcontractor documentation.
- Assist in preparing proposals and quotations for clients.
- Ensure all client communications are professional and aligned with company policies.
- Effectively carry out or delegate the points as discussed and issues raised by the client on a timely basis and ensure communication of all client issues is passed to the appropriate personnel/departments.
- Set up regular meetings with the client based upon the frequency established in relation to the clients KPI’s and/or service levels, client request or Contract expectation.
- Regularly review the profitability of contracts depending on expected turnover as established by the Commercial Team.
- Manage aged debt by working with clients and internal teams to resolve outstanding payments and ensure timely invoicing and collections.
Skills & Qualifications:
- Minimum of 10 years experience in a similar role is essential.
- Strong communication and interpersonal skills.
- Excellent organisational and problem-solving abilities.
- Financial acumen and ability to manage budgets and profitability.
- Knowledge of health & safety regulations and auditing practices.
- Ability to work collaboratively across departments and with external stakeholders.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.
Need more info? Lauryn will be happy to help! lwishart@ecg-maint.com
Contract Manager in Bristol employer: ECG Facilities Services
Contact Detail:
ECG Facilities Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Contract Manager role.
✨Tip Number 2
Prepare for interviews by researching ECG Facilities Services thoroughly. Understand their values, services, and recent projects. We want you to show that you’re not just another candidate, but someone who genuinely cares about contributing to their success.
✨Tip Number 3
Practice your communication skills! As a Contract Manager, you’ll need to liaise with clients and internal teams effectively. We suggest doing mock interviews with friends or using online platforms to refine your verbal and written communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that job!
We think you need these skills to ace Contract Manager in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in M&E maintenance and any relevant skills that match the job description. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for ECG Facilities Services. Share specific examples of your past successes in contract management and client relations that demonstrate your skills.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ECG Facilities Services
✨Know Your Contracts
Before the interview, brush up on your knowledge of contract management. Be ready to discuss specific contracts you've managed, focusing on how you ensured profitability and compliance. This will show that you understand the core responsibilities of the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively liaised with clients and internal teams in the past. Think about times when your communication made a significant impact on a project or client relationship.
✨Demonstrate Financial Acumen
Be prepared to discuss your experience with budgets and financial performance. Bring examples of how you've managed aged debt or improved profitability in previous roles. This will highlight your ability to handle the financial aspects of contract management.
✨Familiarise Yourself with Health & Safety Regulations
Given the importance of health and safety in this role, make sure you can talk about relevant regulations and auditing practices. Share any experiences where you conducted audits or implemented safety measures, as this will demonstrate your commitment to compliance.
