At a Glance
- Tasks: Deliver exceptional customer service and engage with shoppers to drive sales.
- Company: Join ECCO, a global brand that values its people and offers growth opportunities.
- Benefits: 28 days holiday, employee discount, uniform shoes, and a supportive team environment.
- Other info: Flexible hours and opportunities for personal development await you!
- Why this job: Kickstart your retail career in a dynamic store while making a real impact.
- Qualifications: Excellent communication skills and a proactive, team-oriented attitude.
The predicted salary is between 10 - 12 € per hour.
Location: Cambridge Store
Job Type: Permanent, Part-time
Hours: 16 hours per week
Join ECCO and step into a rewarding retail career where your passion for customer service and sales can truly shine! We’re looking for an enthusiastic Sales Advisor to join our Cambridge Store, working on a part-time basis. If you’re proactive, approachable, and enjoy delivering excellent service, we’d love to hear from you.
What You’ll Do:
- Deliver exceptional customer service by helping customers find the right products and creating a welcoming in-store experience
- Proactively engage with shoppers to highlight key product features and drive sales
- Support with visual merchandising and stock replenishment
- Maintain a tidy, organised, and brand-aligned store environment
- Work effectively as part of a team and complete tasks with attention to detail
- Support with operational needs of the store
- Open and close the store in line with company procedures, ensuring security and operational readiness
What We’re Looking For:
- Excellent communication and customer service skills
- Confidence in sales and a proactive approach to targets
- Team player with a positive, can-do attitude
- Reliable and fully flexible to work across the week
What We Offer:
- 28 days holiday (pro-rata), including bank holidays
- Uniform shoes provided
- Employee discount on ECCO products
- Company pension scheme
- Supportive team environment and opportunities for development
Why join ECCO?
At ECCO, we offer more than just a job – we offer the opportunity to grow in a supportive, global brand that invests in its people. Whether you’re looking to build a long-term retail career or take the next step in your leadership journey, ECCO is a place where you can make your mark.
Interested? If you're ready to take on a new challenge and grow with a company that values its people, we’d love to hear from you. Apply today and be part of something exceptional at ECCO.
Sales Advisor employer: Ecco
ECCO is an exceptional employer that prioritises employee growth and development within a supportive team environment. Located in the vibrant city of Cambridge, our part-time Sales Advisor role offers a unique opportunity to engage with customers while enjoying benefits such as a generous holiday allowance, employee discounts, and a company pension scheme. Join us to be part of a global brand that values your contributions and fosters a rewarding retail career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ECCO. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the ECCO brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch that keeps you fresh in our minds and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining the ECCO family!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and sales shine through. We want to see how much you love helping customers and creating a welcoming atmosphere!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the Sales Advisor role. We’re looking for skills in communication and teamwork, so don’t be shy about showcasing those!
Be Proactive:In your cover letter, demonstrate your proactive approach. Share examples of how you've engaged with customers or driven sales in previous roles. We love seeing candidates who take initiative!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at ECCO.
How to prepare for a job interview at Ecco
✨Know the Brand
Before your interview, take some time to research ECCO. Understand their products, values, and what sets them apart in the retail market. This knowledge will not only impress your interviewers but also help you tailor your answers to align with the company's ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about specific situations where you went above and beyond for a customer. This will demonstrate your proactive approach and ability to create a welcoming environment, which is key for a Sales Advisor role.
✨Practice Common Interview Questions
Anticipate questions related to sales and teamwork, such as 'How do you handle difficult customers?' or 'Can you describe a time when you worked effectively in a team?' Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
Since this is a retail position, make sure to dress smartly and in line with ECCO's brand image. Wearing appropriate attire shows that you respect the company and understand the importance of presentation in retail.
