At a Glance
- Tasks: Lead a dynamic team to create amazing customer experiences and drive store performance.
- Company: Join ECCO, a brand that values its people and fosters a positive atmosphere.
- Benefits: Competitive pay, growth opportunities, and a vibrant work environment.
- Other info: Exciting opportunity for personal and professional growth in a fast-paced setting.
- Why this job: Be part of an energetic team and make a real impact in retail.
- Qualifications: Experience in retail management and a passion for coaching and inspiring others.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for an energetic Assistant Store Manager who is commercially driven to join our team based in Tottenham Court Road (London). You’ll bring enthusiasm for creating outstanding customer experiences, driving store performance, coaching a team and fostering a positive, high-energy atmosphere for both customers and your team.
Responsibilities
- Partner closely with the Store Manager to deliver strong commercial results.
- Support the execution of sales strategies, optimise team performance, and ensure operational excellence.
- Use KPIs and reports to drive performance, and step up to lead the store in the Store Manager’s absence.
- Help shape an exceptional customer journey, boost sales, oversee daily operations, and develop your team to reach their full potential.
- Support the Store Manager to coach the team to exceed results.
- Lead by example, follow ECCO’s values and set a high standard of excellence.
Qualifications
- Previous experience as an Assistant Manager or Supervisor in a fast-paced retail environment.
- A proven ability to meet sales targets and drive team performance.
- Strong background in leading, developing, and motivating a team to deliver results.
- Confident in problem-solving and supporting day-to-day store operations.
- Understanding of visual merchandising and brand presentation standards.
Required Skills
- A customer-focused Assistant Manager with solid retail experience.
- A passion for delivering outstanding service and achieving results.
- Excellent people skills with the ability to coach, inspire, and develop others.
- A positive, hands-on approach and the confidence to step into leadership when needed.
- Someone who thrives in retail and takes pride in maintaining high operational standards.
If you’re ready to take on a new challenge and grow with a company that values its people, we’d love to hear from you. Apply today and be part of something exceptional at ECCO.
Assistant Store Manager employer: Ecco
ECCO is an exceptional employer that prioritises employee growth and development, offering a vibrant work culture in the heart of London at Tottenham Court Road. As an Assistant Store Manager, you will thrive in a supportive environment that values outstanding customer service and teamwork, while enjoying opportunities to lead, inspire, and drive store performance. Join us to be part of a dynamic team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at ECCO or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for retail during interviews. Share specific examples of how you've driven sales or improved team performance in past roles. This will help you stand out as a candidate who truly cares about the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the ECCO team.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for retail shine through in your application. We want to see how much you love creating outstanding customer experiences and driving team performance!
Highlight Relevant Experience:Make sure to showcase your previous experience as an Assistant Manager or Supervisor. We’re looking for solid examples of how you've met sales targets and motivated your team in a fast-paced environment.
Be Specific with Achievements:Use numbers and specific examples to demonstrate your success. Whether it’s boosting sales or improving team performance, we want to know how you’ve made a difference in your past roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our energetic team at ECCO.
How to prepare for a job interview at Ecco
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to the retail sector. Be ready to discuss how you've used data in the past to drive sales and improve team performance. This shows you understand the commercial side of the role.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in previous roles. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to step up and lead when needed.
✨Customer Experience is Key
Be ready to talk about how you’ve created outstanding customer experiences in the past. Share specific strategies you’ve implemented to enhance customer satisfaction and boost sales, as this aligns perfectly with what they’re looking for.
✨Embrace the Brand Values
Research ECCO’s values and be prepared to discuss how you embody these in your work. Showing that you align with their culture and standards will make you a more attractive candidate for the Assistant Store Manager position.