At a Glance
- Tasks: Underwrite property and charitable insurance while delivering exceptional customer service.
- Company: Join Benefact Group, a charity-owned financial services leader with a collaborative culture.
- Benefits: Enjoy hybrid working, competitive salary, generous bonuses, and 25 days annual leave.
- Other info: Be part of a diverse team committed to personal and professional growth.
- Why this job: Make a difference in a role that supports charities and good causes.
- Qualifications: Strong planning, communication skills, and IT proficiency required; underwriting experience is a plus.
The predicted salary is between 35000 - 45000 £ per year.
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Gloucester
Job Ref: 205007
About The Role
Ecclesiastical Insurance, part of Benefact Group, is looking for an Underwriter to join our Gloucester office, where you’ll deliver exceptional customer service as part of the underwriting team.
Why Join Us
Join a collaborative and inclusive culture committed to making a difference and building a sustainable future. Ranked among the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — all profits go to charity and good causes.
What You'll Be Doing
- Develop, negotiate, and profitably underwrite new/existing business within own authority and in line with Ecclesiastical strategy.
- Plan, prioritise and manage individual work to deliver agreed objectives and meet SLAs to deliver exceptional customer service.
- Use appropriate communication methods (telephone, face‑to‑face) to support Ecclesiastical’s right first‑time approach.
- Act on individual audit results and agreed action plans within agreed deadlines to improve own performance.
- Identify complaints and act upon them in line with company policy.
- Actively expand personal technical and niche knowledge both informally (networking internally and externally, internet, industry press) and formally (in‑house training, CII, CPD).
What You'll Need to Have
- The ability to plan, prioritise and manage own work to deliver agreed objectives and meet targets.
- Understand, manage, and use information with accuracy.
- Competent IT and data skills (including Microsoft suite).
- Effective and appropriate communication skills.
- Commitment to deliver exceptional service as part of a team.
- Understanding of all relevant regulations to deliver good customer outcomes.
- Understanding of data protection and importance of confidentiality.
What Makes You Stand Out
- Previous Property Underwriting experience or industry knowledge would be advantageous.
- Cert CII or commitment to achieve within an agreed timescale.
What We Offer
- A competitive salary – let's discuss it.
- Hybrid working.
- Group Personal Pension – up to 12% employer contribution.
- Generous annual bonus scheme: on‑target bonus between 6% and 24%.
- 25 days annual leave plus bank holidays, and a holiday buy and sell scheme.
- Health and wellbeing benefits, including private healthcare, income protection and life assurance.
- £200 annual personal grant to a charity of your choice.
- Encouraged to take at least one volunteering day per year.
- Employee Assistance Programme.
- Full study support to gain professional qualifications.
- Access to virtual GP.
- Enhanced maternity and paternity pay.
About Us
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Underwriter – Property & Charitable Insurance (Hybrid) in Gloucester employer: Ecclesiastical Insurance UK
At Ecclesiastical Insurance, part of Benefact Group, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee growth and community impact. Located in Gloucester, our hybrid working model allows for flexibility while offering competitive benefits such as generous annual leave, a robust pension scheme, and full study support for professional qualifications. Join us to be part of a team dedicated to making a difference, where your contributions directly support charitable causes and you can thrive in a supportive environment.
Contact Details:
Ecclesiastical Insurance UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Underwriter – Property & Charitable Insurance (Hybrid) in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of landing that Underwriter role.
✨Tip Number 2
Prepare for interviews by researching Ecclesiastical Insurance and their values. Show them you’re not just another candidate; demonstrate how your skills align with their mission of making a difference.
✨Tip Number 3
Practice your communication skills! Whether it’s face-to-face or over the phone, being able to convey your thoughts clearly is key. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Underwriter – Property & Charitable Insurance (Hybrid) in Gloucester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Underwriter role. Highlight your relevant experience in property underwriting and any specific skills that match the job description. We want to see how you can contribute to our team!
Showcase Your Communication Skills:Since effective communication is key in this role, use clear and concise language in your application. We love candidates who can express their thoughts well, so don’t hesitate to demonstrate your communication prowess right from the start.
Highlight Your Customer Service Experience:As part of our commitment to exceptional customer service, make sure to include examples of how you've delivered great service in previous roles. We’re looking for candidates who understand the importance of putting customers first!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly and allows you to keep track of your progress. Plus, it’s super easy!
How to prepare for a job interview at Ecclesiastical Insurance UK
✨Know Your Stuff
Make sure you brush up on your property underwriting knowledge and the specific regulations that apply. Familiarise yourself with Ecclesiastical Insurance's values and how they align with your own. This will show that you're not just interested in the role, but also in the company’s mission.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare to demonstrate your ability to convey complex information clearly. Think of examples where you've successfully communicated with clients or colleagues, especially in challenging situations. This will highlight your customer service skills.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific underwriting scenarios or customer complaints. Practice articulating your thought process and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
