At a Glance
- Tasks: Underwrite new and existing business while delivering exceptional customer service.
- Company: Join Benefact Group, a charity-owned financial services leader with a collaborative culture.
- Benefits: Enjoy hybrid working, competitive salary, generous bonuses, and 25 days annual leave.
- Other info: Be part of a diverse team committed to kindness and ambition.
- Why this job: Make a difference in a role that supports charitable causes and personal growth.
- Qualifications: Strong planning, communication skills, and IT proficiency; previous underwriting experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Gloucester
Job Ref: 205007
About The Role
Ecclesiastical Insurance, part of Benefact Group, is looking for an Underwriter to join our Gloucester office, where you’ll deliver exceptional customer service as part of the underwriting team.
Why Join Us
Join a collaborative and inclusive culture committed to making a difference and building a sustainable future. Ranked among the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — all profits go to charity and good causes.
What You'll Be Doing
- Develop, negotiate, and profitably underwrite new/existing business within own authority and in line with Ecclesiastical strategy.
- Plan, prioritise and manage individual work to deliver agreed objectives and meet SLAs to deliver exceptional customer service.
- Use appropriate communication methods (telephone, face‑to‑face) to support Ecclesiastical’s right first‑time approach.
- Act on individual audit results and agreed action plans within agreed deadlines to improve own performance.
- Identify complaints and act upon them in line with company policy.
- Actively expand personal technical and niche knowledge both informally (networking internally and externally, internet, industry press) and formally (in‑house training, CII, CPD).
What You'll Need to Have
- The ability to plan, prioritise and manage own work to deliver agreed objectives and meet targets.
- Understand, manage, and use information with accuracy.
- Competent IT and data skills (including Microsoft suite).
- Effective and appropriate communication skills.
- Commitment to deliver exceptional service as part of a team.
- Understanding of all relevant regulations to deliver good customer outcomes.
- Understanding of data protection and importance of confidentiality.
What Makes You Stand Out
- Previous Property Underwriting experience or industry knowledge would be advantageous.
- Cert CII or commitment to achieve within an agreed timescale.
What We Offer
- A competitive salary – let's discuss it.
- Hybrid working.
- Group Personal Pension – up to 12% employer contribution.
- Generous annual bonus scheme: on‑target bonus between 6% and 24%.
- 25 days annual leave plus bank holidays, and a holiday buy and sell scheme.
- Health and wellbeing benefits, including private healthcare, income protection and life assurance.
- £200 annual personal grant to a charity of your choice.
- Encouraged to take at least one volunteering day per year.
- Employee Assistance Programme.
- Full study support to gain professional qualifications.
- Access to virtual GP.
- Enhanced maternity and paternity pay.
About Us
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Underwriter in Gloucester employer: Ecclesiastical Insurance UK
At Ecclesiastical Insurance, part of Benefact Group, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee growth and development. Located in Gloucester, our team enjoys a range of benefits including hybrid working, generous annual leave, and a commitment to charitable giving, making us not just an employer, but a community dedicated to making a positive impact. Join us to be part of a rapidly growing organisation that values your contributions and supports your professional journey.
Contact Details:
Ecclesiastical Insurance UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Underwriter in Gloucester
✨Tip Number 1
Network like a pro! Reach out to current employees at Ecclesiastical Insurance on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common underwriting scenarios. Think about how you'd handle specific cases and be ready to discuss your thought process. This shows you're not just knowledgeable but also proactive!
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and confidently. Remember, effective communication is key in underwriting, so let that shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Ecclesiastical.
We think you need these skills to ace Underwriter in Gloucester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Underwriter role. Highlight your relevant experience and skills that match the job description, especially your ability to deliver exceptional customer service and manage your workload effectively.
Showcase Your Communication Skills:Since effective communication is key in this role, use clear and concise language in your application. Don’t forget to mention any experience you have with different communication methods, as this will show us you can support our right first-time approach.
Demonstrate Your Commitment to Learning:We love candidates who are eager to expand their knowledge! Mention any relevant training or qualifications you have, like Cert CII, and express your willingness to continue learning and growing within the company.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and ensure it reaches the right people in our team!
How to prepare for a job interview at Ecclesiastical Insurance UK
✨Know Your Underwriting Basics
Before the interview, brush up on your underwriting knowledge, especially in property insurance. Familiarise yourself with key terms and concepts that Ecclesiastical Insurance values. This will not only show your commitment but also help you answer technical questions confidently.
✨Demonstrate Customer Service Skills
Since exceptional customer service is a core part of the role, prepare examples from your past experiences where you successfully managed client relationships or resolved complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
Effective communication is crucial for this position. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and qualifications.
✨Research Ecclesiastical Insurance
Take some time to learn about Ecclesiastical Insurance’s mission, values, and recent initiatives. Understanding their commitment to charity and community will help you align your answers with their culture and demonstrate your genuine interest in the company.
