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- Tasks: Lead a team to enhance IT services and establish ITIL governance practices.
- Company: Dynamic financial services group in Gloucester with a focus on innovation.
- Benefits: Competitive salary, hybrid working, and generous bonuses.
- Why this job: Make a real impact in service management and customer service excellence.
- Qualifications: Strong leadership skills and experience with ERP platforms like Workday.
- Other info: Join a collaborative environment with opportunities for professional growth.
The predicted salary is between 48000 - 72000 £ per year.
A financial services group in Gloucester seeks a Lead Service Management Specialist to guide a team and enhance IT services. This senior role emphasizes strong leadership in service management, particularly with ERP platforms like Workday and a commitment to customer service excellence.
You will establish ITIL governance practices across ERP and payment services while collaborating with business stakeholders.
The company offers a competitive salary and additional benefits like hybrid working and generous bonuses.
Senior IT Service Management Lead – ERP & Payments in Gloucester employer: Ecclesiastical Insurance UK
Contact Detail:
Ecclesiastical Insurance UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Service Management Lead – ERP & Payments in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who work with ERP platforms. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Showcase your leadership skills! During interviews, share specific examples of how you've led teams and improved IT services. Use metrics to back up your achievements – numbers speak volumes!
✨Tip Number 3
Research the company culture! Understand their values and how they approach customer service excellence. Tailor your responses in interviews to show you’re a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for your skills. Plus, it’s a great way to get noticed by our hiring team.
We think you need these skills to ace Senior IT Service Management Lead – ERP & Payments in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ERP platforms like Workday and showcases your leadership skills. We want to see how you've enhanced IT services in previous roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about service management and how you can contribute to our team. We love seeing genuine enthusiasm for customer service excellence.
Showcase Your ITIL Knowledge: Since this role involves establishing ITIL governance practices, make sure to mention any relevant certifications or experiences. We appreciate candidates who understand the importance of structured service management.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ecclesiastical Insurance UK
✨Know Your ITIL Inside Out
Make sure you brush up on ITIL governance practices, especially as they relate to ERP and payment services. Be ready to discuss how you've implemented these practices in previous roles and how they can enhance service management.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in guiding teams. Think about specific challenges you've faced and how you motivated your team to overcome them, as this will resonate well with the interviewers.
✨Understand the Business Context
Familiarise yourself with the financial services sector and the specific challenges it faces. Being able to discuss how your role can impact business outcomes will demonstrate your commitment to customer service excellence and strategic thinking.
✨Engage with Stakeholders
Be prepared to talk about your experience collaborating with business stakeholders. Share instances where you successfully aligned IT services with business needs, as this will show your ability to bridge the gap between technology and business objectives.
