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- Tasks: Provide exceptional service and advice to clients in the insurance sector.
- Company: Leading insurance provider in Eastleigh with a focus on charity and personal development.
- Benefits: Collaborative environment, career growth opportunities, and a chance to make a difference.
- Why this job: Join a rapidly growing team and help clients while developing your skills.
- Qualifications: Strong communication skills, detail-oriented, and proactive in client support.
- Other info: Great opportunity for high satisfaction and retention levels.
The predicted salary is between 28800 - 43200 £ per year.
A leading insurance provider in Eastleigh is seeking a Customer Service Advisor to join their team. You will provide exceptional service and advice to clients, ensuring high satisfaction and retention levels while meeting income targets.
The ideal candidate will possess strong communication skills, be detail-oriented, and have a proactive approach to client support.
This position offers a collaborative environment within a rapidly growing organization committed to charity and personal development.
Insurance Customer Service Advisor - Policy Support in Eastleigh employer: Ecclesiastical Insurance UK
Contact Detail:
Ecclesiastical Insurance UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Customer Service Advisor - Policy Support in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. We can’t stress enough how personal connections can give you the inside scoop on the company culture and even lead to referrals.
✨Tip Number 2
Prepare for the interview by researching common questions for customer service roles. We recommend practising your responses with a friend or in front of the mirror. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've provided exceptional service in the past. We love hearing about real-life experiences that demonstrate your proactive approach and attention to detail.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. We believe it shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Insurance Customer Service Advisor - Policy Support in Eastleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and attention to detail. We want to see how your experience aligns with the role of a Customer Service Advisor, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing exceptional service and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Proactive Approach: In your application, give examples of how you've gone above and beyond for clients in the past. We’re looking for candidates who take initiative and are eager to support our clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Ecclesiastical Insurance UK
✨Know Your Stuff
Before the interview, make sure you understand the insurance industry and the specific services offered by the company. Brush up on common insurance terms and policies so you can speak confidently about how you can support clients.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Practice answering common interview questions clearly and concisely. Use examples from your past experiences to demonstrate how you've effectively communicated with clients or resolved issues.
✨Be Detail-Oriented
In this role, attention to detail is crucial. Prepare for the interview by thinking of instances where your attention to detail made a difference in your work. This could be anything from catching an error in a document to ensuring a client received the correct information.
✨Emphasise Your Proactive Approach
The ideal candidate is proactive in client support. Think of examples where you took the initiative to solve a problem or improve a process. Be ready to discuss how you can bring that proactive mindset to the team and contribute to high satisfaction and retention levels.
