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For Companies At a Glance
- Tasks: Support clients and manage accounts while ensuring top-notch service.
- Company: Join Access Insurance, part of Benefact Group, a purpose-led organisation.
- Benefits: Enjoy 23 days annual leave, pension scheme, and professional development support.
- Why this job: Be part of a growing team making a real difference in the community.
- Qualifications: Strong interpersonal, time management, and communication skills required.
- Other info: Inclusive culture with opportunities for career growth and social events.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Barlborough, Chesterfield
About the role
Access Insurance, who are proudly part of Benefact Group, are looking for a Broker Assistant to join our Barlborough office. To provide support to new and existing clients and service new and existing accounts, to include the retention of renewals to achieve company targets in accordance with company procedures and regulatory requirements. To be pro‑active in ensuring that a high quality service is provided to all clients at all times and to remain customer focused and embrace company ethics. Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose‑led organisation.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK’s top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.
What you’ll be doing
- Ensure the system records are created and maintained for new business and existing cases.
- Respond to enquiries from clients and insurers received by telephone, letter, e-mail; issue renewals, documents and other information to clients.
- Chase and receive payments by cheque, credit card and direct debit where required; issue invoices, policy documents and update client records, where appropriate.
- Assist with queries and referrals from other departments, where appropriate.
- Manage your personal and the departmental diary system, ensuring this is kept up to date.
What you’ll need to have
- Interpersonal skills
- Time management skills
- Written and verbal communication skills
- Computer skills
- Analytical and problem‑solving skills
What makes you stand out
- Office experience
- Experience within the insurance industry
What we offer
- 23 days annual leave plus bank holidays
- A pension scheme
- A financial support scheme to obtain professional CII qualifications (Cert CII, Dip CII, ACII)
- Regular training, personal development and structured CPD sessions
- Various “happiness” perk schemes
- An internal mentoring and support structure
- A busy and challenging environment
- Regular social events and the opportunity to participate in fundraising and volunteering (6 charity days per annum)
- A genuine desire to see our staff succeed, grow and progress within the company
Hear from the hiring manager
We're a growing team that is very supportive, we value opinions - your ideas will be heard, and you'll have the chance to drive real growth in our business.
About us
Access Insurance are Chartered Insurance Brokers and specialist advisers to charities, churches, and community groups. Our mission is to help all types of charities and not‑for‑profits manage their risks by giving specialist advice and designing bespoke insurance policies. We are a business built on social enterprise principles and values. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135‑year history and the diversity of what we do has enabled us to build a culture of kindness, great ambition, and passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Broker Assistant in Chesterfield employer: Ecclesiastical Insurance UK
Contact Detail:
Ecclesiastical Insurance UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Assistant in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at Access Insurance or similar companies. A friendly chat can open doors and give you insights that might just land you that Broker Assistant role.
✨Tip Number 2
Prepare for the interview by researching common questions for Broker Assistants. Think about how your skills match the job description and be ready to share examples of your interpersonal and time management skills. We want to see your personality shine!
✨Tip Number 3
Show your enthusiasm for the company’s mission! When you apply through our website, make sure to express why you’re excited about working for a purpose-led organisation like Benefact Group. It’ll set you apart from the crowd.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and professional, and it keeps you fresh in their minds as they make their decision. We love seeing candidates who take that extra step!
We think you need these skills to ace Broker Assistant in Chesterfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Broker Assistant role. Highlight your relevant skills, especially in customer service and time management, to show us you’re the perfect fit for our team.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, it’s crucial to demonstrate your written and verbal communication skills. Use clear and concise language in your application to reflect how you’d communicate with clients.
Be Proactive: We love candidates who take initiative! In your application, mention any experiences where you’ve gone above and beyond to provide excellent service or solve problems. This will show us you’re ready to embrace our customer-focused ethos.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at Ecclesiastical Insurance UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Broker Assistant and the insurance industry basics. Familiarise yourself with Access Insurance's mission and values, as well as their approach to client service. This will show that you're genuinely interested and prepared.
✨Show Off Your Skills
Highlight your interpersonal and time management skills during the interview. Be ready to share specific examples of how you've successfully managed client relationships or handled multiple tasks in a busy environment. This will demonstrate your ability to thrive in a challenging role.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Access Insurance. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
Access Insurance values a collaborative and inclusive culture, so don’t be afraid to let your personality shine through. Share your passion for helping clients and your commitment to ethical practices. Authenticity can set you apart from other candidates.
