At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and operational excellence.
- Company: Join Ecclesiastical Insurance, part of Benefact Group, a top-rated employer.
- Benefits: Enjoy hybrid working, competitive salary, generous bonuses, and extensive health benefits.
- Why this job: Make a real impact in a thriving business while contributing to charitable causes.
- Qualifications: Strong leadership skills, organisational abilities, and a commitment to teamwork.
- Other info: Be part of a diverse community dedicated to growth and making a difference.
The predicted salary is between 36000 - 60000 £ per year.
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Birmingham
Job Ref: 204612
Overview
Ecclesiastical Insurance, who are proudly part of Benefact Group, are looking for a Team Underwriting Manager to join our Birmingham office. The Team Underwriting Manager will be accountable for delivering high‑quality service within their team, ensuring both customer satisfaction and operational excellence. They will manage and develop their own group of direct reports as part of the wider existing business team. The role will form a key part of the local leadership team and provide cover for the Operations Manager when required.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.
What You’ll Be Doing
- Leading and managing the team in order to deliver corporate strategy (including effective performance management)
- Planning, prioritising and managing individual and team workflow effectively to deliver exceptional customer service, ensuring forecast demand is adequately resourced
- Analysing team results, develop action plans and monitor and manage performance.
- Setting and monitoring individual and team targets on an annual, weekly, and daily basis to maximise team performance and meet objectives
- Dealing effectively with referrals and technical query escalations within the team working with technical specialists where relevant on more complex cases
What you’ll need to have
- Able to act as a coach, empowering others within a commercial environment.
- High levels of personal organisation and accuracy, with the ability to manage own workload.
- Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team.
- The ability to build collaborative, productive relationships.
- Competent IT and data skills (including Microsoft suite).
What we offer
- A competitive salary - let’s discuss it
- Hybrid working
- Group Personal Pension - up to 12% employer contribution
- Generous annual bonus scheme: on-target bonus between 6% and 24%
- 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
- An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
- £200 annual personal grant to a charity of your choice
- Encouraged to take at least one volunteering day per year
- Employee Assistance Programme
- Full study support to gain professional qualifications
- Access to virtual GP
- Enhanced maternity and paternity pay
About Us
Ecclesiastical Insurance offer insurance with award‑winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK. As a business, we’ve been trusted to protect some of the UK’s best‑loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development.
Our giving ethos, 135‑year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Team Underwriting Manager in Birmingham employer: Ecclesiastical Insurance UK
Contact Detail:
Ecclesiastical Insurance UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Underwriting Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Team Underwriting Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you show that you're not just a fit for the role, but also for the team at Ecclesiastical Insurance.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to leadership and team management. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Team Underwriting Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Team Underwriting Manager role. Highlight your experience in managing teams and delivering exceptional customer service, as these are key aspects of the job.
Showcase Your Leadership Skills: We want to see how you can lead and empower a team. Share examples of how you've coached others in a commercial environment and any successes you've had in performance management.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and our culture.
How to prepare for a job interview at Ecclesiastical Insurance UK
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Ecclesiastical Insurance's values and mission. Familiarise yourself with their approach to customer service and operational excellence, as this will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Team Underwriting Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and empowering others to achieve their best.
✨Be Data Savvy
Since the role involves analysing team results and managing performance, brush up on your data skills. Be ready to discuss how you've used data to inform decisions or improve team performance in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and the company culture at Ecclesiastical Insurance. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.