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- Tasks: Lead a dynamic team in delivering top-notch customer service and underwriting solutions.
- Company: Join Ecclesiastical Insurance, a forward-thinking company with a rich history of protecting iconic buildings.
- Benefits: Enjoy hybrid working, generous bonuses, 25 days leave, and health perks like private healthcare.
- Why this job: Be part of a purpose-led organisation that values growth, community, and personal development.
- Qualifications: Proactive attitude, strong IT skills, and a passion for coaching and teamwork are essential.
- Other info: Embrace a culture of kindness and ambition while making a positive social impact.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Client: Ecclesiastical Insurance Group
Location: London, United Kingdom
Job Category: Other - EU work permit required: Yes
Job Reference: 1112035b4349
Job Views: 8
Posted: 25.06.2025
Expiry Date: 09.08.2025
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: London
Job ref: 203699
About the role
Ecclesiastical Insurance, who are proudly part of the Benefact Group, are looking for a Team Underwriting Manager to join our Real Estate Team within our London office, with hybrid working. The successful candidate will deliver exceptional customer service acting as part of the underwriting team, supporting Ecclesiastical’s “right first time” approach to customer service. Within this successfully growing team, the candidate will manage & deliver exceptional service internally and externally. This is a fantastic opportunity to join a rapidly growing and forward thinking business, giving you a real opportunity to develop your career and be part of a purpose led organisation.
Key responsibilities
- Lead and manage the team to deliver corporate strategy
- Plan, prioritise and manage individual and team workflow effectively to deliver outstanding customer service, ensuring forecast demand is adequately resourced
- Set and monitor team and individual service targets on an annual, weekly and daily basis to maximise team performance and meet objectives
- Manage individual performance of direct reports
- Provide support to the Operations Manager and deputise as required
- Embed a culture of operational excellence and continuous improvement, collaborating across the wider business
- Develop, negotiate, and profitably underwrite new/existing business within own authority and in line with Ecclesiastical strategy
- Understand and operate within regulatory framework and identify and escalate any risks to the business in line with company policy
- Resolve complaints and breaches in line with company policy
- Act as a subject matter expert representing the team and department on projects as required
Knowledge, skills and experience
- Pro-active with desire to continuously improve
- Competent IT and data skills
- Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team
- The ability to build collaborative, productive relationships
- Able to act as a coach, empowering others within a commercial environment
- High levels of personal organisation and accuracy, with the ability to manage own workload
- Demonstrable market and industry knowledge
- Proven ability to coach for enhanced performance of others
What we offer
- A competitive salary - let's discuss it
- Group Personal Pension - up to 12% employer contribution
- Generous annual bonus scheme up to 24%
- 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
- A range of health and wellbeing benefits, including private healthcare, income protection and life assurance
- Up to ÂŁ400 annual personal grant to a charity of your choice
- Encouraged to take at least one volunteering day per year
- Employee Assistance Programme
- Full study support to gain professional qualifications
- Access to virtual GP
- Enhanced maternity and paternity pay
About us
Ecclesiastical Insurance offer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK. As a business, we’ve been trusted to protect some of the UK’s best-loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Team Underwriting Manager (Real Estate) employer: Ecclesiastical Insurance Group
Contact Detail:
Ecclesiastical Insurance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Underwriting Manager (Real Estate)
✨Tip Number 1
Familiarise yourself with Ecclesiastical Insurance's values and mission. Understanding their commitment to exceptional customer service and community support will help you align your responses during interviews, showcasing how you can contribute to their purpose-led organisation.
✨Tip Number 2
Network with current or former employees of Ecclesiastical Insurance Group on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Team Underwriting Manager role.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage team performance. Given the emphasis on coaching and empowering others, think of specific examples from your past experience that demonstrate your ability to lead a team effectively.
✨Tip Number 4
Stay updated on industry trends and regulatory changes in the real estate insurance sector. Being knowledgeable about current market conditions will not only impress your interviewers but also show your proactive approach to continuous improvement.
We think you need these skills to ace Team Underwriting Manager (Real Estate)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in underwriting and team management. Use specific examples that demonstrate your ability to deliver exceptional customer service and manage workflows effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their values, particularly in delivering a 'right first time' approach and your commitment to continuous improvement.
Highlight Relevant Skills: Emphasise your IT and data skills, as well as your ability to build collaborative relationships. Provide examples of how you've coached others to enhance performance in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Ecclesiastical Insurance Group
✨Understand the Company Culture
Before your interview, take some time to research Ecclesiastical Insurance Group and their values. Understanding their commitment to community and customer service will help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Team Underwriting Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring abilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complaints or breaches. Think of specific scenarios from your previous roles where you resolved issues effectively and be ready to discuss them.
✨Highlight Your Industry Knowledge
Make sure to discuss your understanding of the real estate insurance market and any relevant regulations. This will show your expertise and readiness to operate within the regulatory framework required by Ecclesiastical.
