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For Companies At a Glance
- Tasks: Lead a team to deliver excellent client service and drive business growth.
- Company: Join Lloyd & Whyte, part of Benefact Group, a top-rated employer.
- Benefits: 28 days leave, birthday off, pension scheme, and health benefits.
- Why this job: Make a difference in the community while developing your career.
- Qualifications: Leadership skills and experience in client service are essential.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Salary: Circa £30,000.00
Working hours: 35 hours per week
Duration: Permanent
Location: St Clears
About the role
Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Personal Lines Team Leader to join our Community Broking team in their St Clears office. The purpose of this role is to provide effective leadership of your team and working in partnership with office leadership, to deliver existing business retention and income targets whilst continuing to fulfil an element of the Insurance Consultant role; ensuring cultural, service and efficiency objectives are achieved in support of the business strategy.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.
What you’ll be doing
- Leading a team of Personal lines advisers, helping to achieve conduct and regulatory standards as well as driving the business forward to growth.
- Managing day-to-day workflow processes, resource, and productivity of the team.
- Delivering insurance recommendations to clients at both new business and renewal within FCA and consumer duty guidelines.
- Identifying under insurance and making recommendations to rectify this for our clients.
- Identifying and making recommendations on how process, systems and procedures can be efficiently implemented and continually improved.
What you’ll need to have
- Demonstrate our values of Fun, Supportive, Professional, working in Partnership and Ambitious.
- Inspire people through motivational coaching & training.
- Confidence and capability in communicating, managing relationships and providing an excellent client experience.
- Be experienced in developing client service and improving client advocacy.
- IT literate and analytical.
What makes you stand out
- Chartered Insurance Institute Certificate in Insurance or equivalent qualification.
What we offer
- 28 days annual leave plus bank holidays.
- Your birthday off.
- Group Personal Pension.
- Bonus scheme.
- A holiday buy scheme.
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance.
- Enhanced sick pay and parental leave.
- Support and funding toward study and professional qualifications.
- Paid time off for volunteering.
Hear from the hiring manager
“Lloyd & Whyte Community broking is focused on bringing insurance back to the community! Focusing on delivering excellent client service and solving client’s cover and claims issues.”
Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes.
The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Personal Lines Team Leader in Pembroke employer: Ecclesiastical Insurance Group
Contact Detail:
Ecclesiastical Insurance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Lines Team Leader in Pembroke
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Personal Lines Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Lloyd & Whyte and their community-focused approach. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their goals.
✨Tip Number 3
Practice your leadership stories! Think of examples where you've inspired teams or improved client service. Being able to share these experiences will help you stand out as a strong candidate for the Personal Lines Team Leader position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at Lloyd & Whyte.
We think you need these skills to ace Personal Lines Team Leader in Pembroke
Some tips for your application 🫡
Show Your Leadership Skills: When applying for the Personal Lines Team Leader role, make sure to highlight your leadership experience. We want to see how you've inspired and motivated teams in the past, so share specific examples that showcase your ability to drive results.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the values and requirements mentioned in the job description. We love seeing candidates who align with our culture of fun, support, and ambition.
Demonstrate Client Focus: Since this role involves delivering excellent client service, be sure to include any relevant experiences where you’ve improved client advocacy or provided exceptional service. We’re all about making a difference for our clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Ecclesiastical Insurance Group
✨Know Your Stuff
Make sure you understand the role of a Personal Lines Team Leader inside out. Familiarise yourself with Lloyd & Whyte's values and how they align with your own. Brush up on insurance regulations and client service standards, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired others through coaching or training. Be ready to discuss how you can motivate your team to achieve business retention and income targets.
✨Demonstrate Your Client Focus
Since this role involves delivering excellent client experiences, be prepared to share specific instances where you've improved client advocacy or resolved issues effectively. Highlight your ability to communicate clearly and build strong relationships with clients.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, team dynamics, and growth opportunities within Lloyd & Whyte. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
