Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support account handlers and executives in managing insurance business for clients.
- Company: Join Lycetts Insurance Brokers, part of the Benefact Group, a top-rated employer.
- Benefits: Competitive salary, hybrid working, generous leave, and career development support.
- Why this job: Be part of a supportive team making a real difference in the community.
- Qualifications: Clear communication skills and ability to build productive relationships.
- Other info: Inclusive culture with fantastic growth opportunities and a commitment to charity.
The predicted salary is between 28800 - 43200 £ per year.
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Newcastle
About the role
Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for an Administration Assistant to join our Newcastle office. This is a fantastic opportunity to join Lycetts as an Administration Assistant, where you’ll play a key role in supporting account handlers and executives in the management of the insurance business for Lycetts clients and prospects. We welcome applications from individuals at all stages of their career - whether you're just starting out or bring relevant industry experience.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.
What you’ll be doing
- Establish and maintain connections with internal stakeholders and external contacts, including clients, underwriting and claims teams.
- Collaborate with team members, handle incoming calls, and provide assistance or redirect queries as needed.
- Carry out additional tasks assigned by management and offer project support when required.
- Build relationships across internal teams, enhance product knowledge, stay informed on industry trends, and pursue professional training and qualifications.
- Ensure accurate record-keeping, managing accounting queries (where appropriate), processing mid-term adjustments, and assist with invoicing and documentation production.
- Support general office administration, including preparing documents for postage and coordinating delivery.
What you’ll need to have
- Clear communicator with the ability to work well in a team environment.
- The ability to build and manage co-operative and productive relationships.
What we offer
- A competitive salary - let’s discuss it
- Hybrid working available upon successful completion of probation
- Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme
- Annual Bonus scheme (Discretionary based on individual and company performance)
- Life Assurance cover up to 4 x salary
- 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively)
- Career development opportunities with funded support and financial incentives for all professional qualifications.
- An Employee Assistance Programme with a wide range of benefits helping employees to stay healthy and feel supported.
Hear from the hiring manager
"We are a small and supportive team, working in a fast paced environment. This role is critical to the continued success and growth of our team."
About us
The Lycetts Group has over 60 years’ experience of providing a comprehensive range of insurance, risk management and financial advice to a broad cross section of commercial and private clients. We strive to be a trusted adviser to our clients and are proud of our continued high client satisfaction scores.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Insurance Administration Assistant in Newcastle upon Tyne employer: Ecclesiastical Insurance Group
Contact Detail:
Ecclesiastical Insurance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Administration Assistant in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees at Lycetts or in the insurance industry on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show them you’re not just looking for any job, but that you genuinely want to be part of their mission to make a difference.
✨Tip Number 3
Practice your communication skills! As an Administration Assistant, being a clear communicator is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Lycetts.
We think you need these skills to ace Insurance Administration Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insurance Administration Assistant role. Highlight relevant experience and skills that match the job description, like communication and teamwork. We want to see how you can contribute to our supportive team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in joining Lycetts and how your background aligns with our values. Let us know what makes you a great fit for our collaborative culture.
Showcase Your Skills: In your application, don’t forget to showcase your organisational skills and attention to detail. Mention any experience with record-keeping or administration tasks, as these are key to supporting our team effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Lycetts!
How to prepare for a job interview at Ecclesiastical Insurance Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Insurance Administration Assistant. Familiarise yourself with the key tasks mentioned in the job description, like managing accounting queries and supporting team members. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a clear communicator, it's essential to highlight your ability to build relationships. Prepare examples from your past experiences where you've successfully collaborated with team members or handled client interactions. This will show that you can thrive in a team environment, which is crucial for this position.
✨Research the Company Culture
Lycetts values a collaborative and inclusive culture, so do a bit of homework on their ethos and recent initiatives. Be ready to discuss how your values align with theirs and how you can contribute to their mission of making a difference. This will set you apart as a candidate who genuinely cares about the company.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about opportunities for professional training and development, or how the team collaborates on projects. This shows your interest in growth and helps you gauge if the company is the right fit for you.
