At a Glance
- Tasks: Generate leads and provide top-notch client support through effective communication.
- Company: Join a leading insurance broker with a strong commitment to charity and sustainability.
- Benefits: 28 days leave, birthday off, health benefits, and support for professional qualifications.
- Other info: Inclusive culture with fantastic career growth opportunities.
- Why this job: Be part of a growing team making a real difference in the community.
- Qualifications: Customer service experience and a passion for building client relationships.
The predicted salary is between 30000 - 40000 £ per year.
Working hours: 37.5 hours per week, Monday to Friday
Duration: Permanent
About the role
Direct Corporate Risks, part of our Lloyd & Whyte Specialist Broking Division, are looking for a Client Liaison Adviser to join our Billericay office. As a Client Liaison Adviser, you will deliver annual lead generation targets through effective outbound calling techniques and diary management in support of the business strategy. Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future.
What you'll be doing
- Responding proactively and effectively to all new leads from the website and any external advertisements
- Providing professional support and advice to clients ensuring high levels of service and client satisfaction
- Consistently maintain records on the lead management system maximising lead to conversion rates
- Be professional & pro-active when representing the Company at external events such as conferences and client visits when required
- Ensure all work is handled in a professional and timely manner
What you'll need to have
- Confidence and capability of building rapport with clients over the telephone and at exhibitions to provide an excellent client experience
- Be tenacious and motivated towards meeting and exceeding sales targets
- Ability to generate leads (visits, quotes & renewal dates) working effectively and in partnership with the wider team
- Organised, disciplined and measured in managing own workload and time
- Ability to communicate effectively with others whilst working closely and flexibly
What makes you stand out
- Proven telephone or customer service experience
- Previous insurance experience
- Hold or willing to work towards Chartered Insurance Institute Certificate in Insurance
What we offer
- 28 days annual leave plus bank holidays
- Your birthday off
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering
About us
Direct Corporate Risks is a specialist insurance broker established in 1996, with over 50 years of combined experience across our chosen sectors. Part of our Lloyd & Whyte Broking division, we focus on Waste & Recycling, Haulage, and High Risk Liability, delivering expert advice and tailored solutions in the markets where we add the most value. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Client Liaison Adviser in Billericay employer: Ecclesiastical Insurance Group
Lloyd & Whyte, part of Benefact Group, is an exceptional employer located in Eastleigh, offering a vibrant and inclusive work culture that prioritises employee development and community impact. With competitive salaries, generous benefits including 28 days of annual leave, and a commitment to charitable causes, employees thrive in a supportive environment that fosters growth and collaboration. Join a team recognised as one of the UK's Best Big Companies to Work For, where your contributions truly make a difference.
Contact Details:
Ecclesiastical Insurance Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Liaison Adviser in Billericay
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Ecclesiastical Insurance Group). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Ecclesiastical Insurance Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Client Liaison Adviser in Billericay
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Ecclesiastical Insurance Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Ecclesiastical Insurance Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Ecclesiastical Insurance Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Ecclesiastical Insurance Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Ecclesiastical Insurance Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Ecclesiastical Insurance Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
