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- Tasks: Be the friendly face of our GP practice, welcoming patients and managing appointments.
- Company: Join a supportive healthcare team dedicated to patient care.
- Benefits: Gain valuable experience in a healthcare setting with flexible hours.
- Why this job: Make a difference in patients' lives while developing your communication skills.
- Qualifications: Experience in a healthcare setting is a plus; strong IT skills are essential.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a friendly, reliable, and well-organised Receptionist to join our GP practice team. The successful candidate will be the first point of contact for patients, providing a welcoming, efficient, and confidential service. Previous experience in a GP practice or healthcare setting is desirable.
Responsibilities
- Greet patients in a professional and courteous manner, in person and over the telephone
- Book, cancel, and manage appointments using the clinical system
- Handle patient enquiries and requests sensitively and confidentially
- Register new patients and update patient records accurately
- Process repeat prescription requests in line with practice procedures
- Liaise with clinicians, practice staff, and external services as required
- Maintain a clean, safe, and organised reception area
- Follow practice policies, including confidentiality and data protection
Skills and Experience
- Previous experience as a GP receptionist or in a healthcare setting (preferred)
- Excellent communication and interpersonal skills
- Strong IT skills and confidence using computer systems
- Ability to work well under pressure in a busy environment
- Good organisational skills and attention to detail
- A professional, calm, and empathetic approach to patient care
Personal Qualities
- Friendly and approachable
- Reliable and punctual
- Discreet and respectful of patient confidentiality
- A team player with a positive attitude
receptionist/admin in Bradford employer: Eccleshill Village Surgery
Contact Detail:
Eccleshill Village Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land receptionist/admin in Bradford
✨Tip Number 1
Make sure to research the GP practice before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Dress the part! First impressions matter, especially in a healthcare setting. Opt for smart, professional attire that reflects the welcoming environment of a GP practice.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace receptionist/admin in Bradford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your character!
Tailor Your Experience: Make sure to highlight any previous experience in a GP practice or healthcare setting. We’re looking for specific examples of how you've handled patient enquiries or managed appointments, so be detailed!
Keep It Professional: While we love a casual vibe, remember that this is a professional role. Use clear and concise language, and double-check for any typos or errors before hitting send. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Eccleshill Village Surgery
✨Know the Practice Inside Out
Before your interview, take some time to research the GP practice. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Prepare examples of how you've effectively handled patient enquiries or difficult situations in the past. Practising these scenarios can help you articulate your experience confidently during the interview.
✨Demonstrate Your Organisational Skills
Being well-organised is crucial for this role. Think of specific instances where you successfully managed multiple tasks or appointments. Highlighting your ability to stay calm under pressure will resonate well with the interviewers.
✨Emphasise Confidentiality and Empathy
In a healthcare setting, confidentiality and empathy are paramount. Be prepared to discuss how you handle sensitive information and demonstrate your understanding of patient care. Sharing personal anecdotes can make your responses more relatable and impactful.