At a Glance
- Tasks: Welcome guests with a smile and ensure they feel at home.
- Company: Creative meeting and event venue, ECC Leiden.
- Benefits: Flexible hours, dynamic work environment, and a chance to shine.
- Other info: Temporary role from 1 September 2026 to 1 April 2027, 30 hours per week.
- Why this job: Be the face of ECC Leiden and create memorable experiences for guests.
- Qualifications: MBO diploma and experience in hospitality or events.
The predicted salary is between 31500 - 38500 £ per year.
Krijg jij energie van tevreden gasten en zorg jij ervoor dat iedereen zich direct welkom voelt?
Voor onze creatieve meeting- en evenementenlocatie ECC Leiden zoeken wij een gastvrije Guest Service Host.
Als Guest Service Host ben jij hét visitekaartje van ECC Leiden.
Jij verwelkomt onze gasten met een glimlach en zorgt ervoor dat zij zich vanaf het eerste moment thuis voelen.
Met jouw persoonlijke aandacht geef je gasten het echte WOW gevoel.
Een goede eerste indruk is tenslotte bepalend voor het verdere verloop van een vergadering, congres of evenement.
Het gaat om een tijdelijke functie van 1 september 2026 tot 1 april 2027 voor 30 uur per week.
- Je ontvangt, informeert en begeleidt onze gasten, zodat zij zich direct welkom voelen.
- Je zorgt ervoor dat de vergaderruimtes en faciliteiten tiptop in orde zijn.
- Je ondersteunt bij het klaarmaken van zaalopstellingen en de catering.
- Je beantwoordt vragen, neemt telefoontjes aan en verzorgt de interne post.
- Je speelt flexibel in op onverwachte situaties en behoudt het overzicht tijdens drukke momenten.
- Je beheert het parkeerbeleid van ons eigen parkeerterrein.
- Je draagt bij aan de representatieve en gastvrije uitstraling van ECC Leiden.
- Je ondersteunt bij het beantwoorden van reserveringsaanvragen.
- Je bent representatief, enthousiast en gastvrij en hebt een flexibele instelling.
- Je bent beschikbaar van 1 september 2026 tot 1 april 2027 voor 30 uur per week.
- Je communiceert gemakkelijk in zowel het Nederlands als het Engels.
- Je bent stressbestendig, oplossingsgericht en vindt het leuk om breed binnen het team te worden ingezet.
- Je hebt minimaal een mbo-opleiding afgerond en hebt affiniteit met of ervaring binnen de hospitality, evenementen of horeca.
- #J-18808-Ljbffr
Guest Service Host in Caerphilly employer: ECC Leiden
ECC Leiden is an exceptional employer that prioritises a warm and welcoming atmosphere for both guests and staff. With a strong focus on employee growth and development, we offer a dynamic work culture where your contributions are valued and recognised. Located in the vibrant city of Leiden, you will enjoy a unique opportunity to engage with diverse events while being part of a supportive team dedicated to delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Service Host in Caerphilly
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Guest Service Host in Caerphilly
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at ECC Leiden
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at ECC Leiden. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
