At a Glance
- Tasks: Assist German-speaking guests with airport transfers and live translation during events.
- Company: Dynamic event management company in London.
- Benefits: Competitive pay, travel allowance, and a chance to meet diverse people.
- Other info: Flexible shifts available across three days in June 2025.
- Why this job: Perfect for those who love hospitality and want to enhance their language skills.
- Qualifications: Fluent German and good English; experience in customer service is a plus.
The predicted salary is between 72 - 84 £ per hour.
Location: London – Client Relations
Starting Date: Immediate Availability – June 2025
Immediate openings for German-speaking candidates across three days in June 2025. Multiple positions are available – you may apply for one day or all three. Candidates available for all shifts will be given priority.
- 14 June – Airport Transfers & Evening Event
- Morning transfers (3 positions): Accompany German-speaking guests from Heathrow Airport to their central London hotel. Three separate transfer slots throughout the afternoon. Rate: £72 + £12 travel allowance per transfer.
- Evening transfers (4 positions): Support a German-speaking corporate group at an evening event and accompany them on transfers. 19:45 – 23:30.
- 16 June – Live Translation & Evening Event
- Bike tour live translator (1 position): Provide live German translation throughout a guided bike tour of London. 08:45 – 12:15. Strong live translation skills are essential.
- Evening transfers (5 positions): Accompany a German-speaking corporate group on evening transfers. 18:45 – 01:30 (dinner provided).
- 17 June – Departure Transfers
- Airport transfers (5 positions): Accompany German-speaking guests from their central London hotel to Heathrow Airport. Five separate transfer slots in the early morning. Rate: £72 + £12 travel allowance per transfer.
What the work involves:
- Meeting and greeting German-speaking guests at airports, hotels or event venues.
- Accompanying groups on coach transfers and ensuring a smooth, professional journey.
- Supporting guests with luggage, check-in or any last-minute queries.
- Acting as the on-the-ground point of contact between guests and the JLE team.
- Providing live German-English translation (only for the 16 June bike-tour role).
- Representing the client professionally at all times.
Who we are looking for:
- Fluent German – mother tongue or near-native level (non-negotiable).
- Good English to liaise with the JLE team, drivers and venue staff.
- Professional, well-presented and confident in a client-facing environment.
- Punctual and calm under pressure – transfers are time-critical.
- For the translator role (16 June morning): proven live translation ability.
- Previous experience in events, hospitality, customer service or a client-facing role.
- Familiarity with London airports (Heathrow) and central London hotels.
Transfer Assistant for Corporate Event employer: Ecbm London
As a Transfer Assistant for Corporate Events in London, you will join a dynamic team that values professionalism and client satisfaction. Our work culture promotes collaboration and growth, offering opportunities to enhance your skills in a vibrant city known for its rich history and diverse events. With competitive pay and a supportive environment, we ensure that our employees feel valued and empowered to deliver exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Transfer Assistant for Corporate Event
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Ecbm London.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Ecbm London. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Transfer Assistant for Corporate Event
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Ecbm London.
How to prepare for a job interview at Ecbm London
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Ecbm London's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Ecbm London offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
