At a Glance
- Tasks: Provide on-site IT support and assist with equipment setup for new hires.
- Company: Join a dynamic team supporting offices in Germany and the UK.
- Benefits: Flexible part-time hours, hands-on experience, and a chance to grow your skills.
- Other info: Perfect for those looking to kickstart their IT career with real-world experience.
- Why this job: Gain practical IT experience while working in a collaborative environment.
- Qualifications: Current student or part-time worker with basic IT knowledge and good communication skills.
The predicted salary is between 31500 - 38500 £ per year.
- 1.
Provide on-site IT support for offices in Germany and the UK, and handle the distribution, collection, repair application and basic configuration of employees’ IT equipment including computers, monitors and mobile phones.
- 2.
Assist with preparation of office equipment and software installation for new hires, and deliver IT support and training related to employee onboarding and offboarding procedures.
- 3.
Conduct daily inspections and simple maintenance of meeting room and printer equipment, and provide IT support for meetings; cooperate in IT asset counting, label management and maintenance of asset records, and manage the local IT warehouse.
- 4. Troubleshoot common software, hardware and network issues on desktops, and coordinate with the headquarters IT team to complete fault diagnosis.
- 5. Carry out on-site operational tasks under the guidance of the headquarters IT team, such as equipment replacement, network device reboot and logistics & delivery arrangements.
- 6. Liaise with local suppliers and courier service providers as required.
- 7. Complete other daily office IT support tasks as assigned.
Requirements
- 1.
Current undergraduate or postgraduate student, or other part-time workers; available to work on-site at the office for one fixed day per week (schedulable based on actual business demands).
- 2. Possess good communication skills in both English and the local language.
- 3. Be familiar with Windows operating system and Microsoft 365; capable of basic operation and troubleshooting of computers and office equipment.
- 4. Diligent and responsible with strong service awareness and communication skills; able to complete on-site support work independently.
- 5.
Preferred background: major in Computer Science, Information Technology or related fields; prior experience in Helpdesk, IT Support or Desktop Support; proficient in management of Mac Book and Windows terminals; previous corporate or campus IT service experience.
- 6. Candidates who can speak Chinese are preferred.
- 7.
This role mainly focuses on on-site execution work and does not require independent resolution of complex technical issues.
All complex faults and technical support will be remotely guided and provided by the expert IT team based in China; the part-time staff will only be responsible for on-site assistance and implementation.
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IT support assistant（Part-time）(A130408) in London employer: ECARX
As a leading automotive technology company located in Chessington, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With competitive compensation packages and ample opportunities for professional growth, we are dedicated to supporting our team members in their career journeys while working at the forefront of the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land IT support assistant（Part-time）(A130408) in London
✨Get Involved in Local IT Meetups
One of the best ways to land a part-time gig in IT consulting is to dive into local tech meetups or industry events. These gatherings are goldmines for networking and can put you in touch with potential employers looking for fresh talent like you!
✨Join Online Communities & Forums
Check out online platforms such as Reddit, Stack Overflow, or even specific Facebook groups focusing on IT consulting. Engaging in discussions there can help you build a reputation and might even lead you to part-time opportunities shared by members.
✨Showcase Your Skills on GitHub or a Personal Blog
Don’t shy away from showcasing your technical skills! Create a GitHub repository or write blog posts about your consulting projects. This not only builds your portfolio but also demonstrates your capability to ECARX when you apply for the IT support assistant（Part-time）(A130408) role.
✨Apply Through ECARX's Website
Make sure you apply through ECARX's website. Part-time roles can sometimes fly under the radar, so don’t hesitate to follow up with a connection to express your interest. We’re here to help you get your foot in the door!
We think you need these skills to ace IT support assistant（Part-time）(A130408) in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it's crucial to highlight your technical skills and tools you're familiar with. Make sure your CV lists relevant programming languages, software tools, and any specific methodologies like Agile or Scrum that you've worked with. This shows you're not just theory, but you can handle the practical side too!
Include Real-World Projects:If you've done any consulting projects—be it through internships, university, or freelance work—include them in your application. Describe the challenges you faced, the solutions you implemented, and the actual impact of your work. This kind of hands-on experience speaks volumes to potential employers like ECARX.
Tailor Your Application for Part-Time:Since this is a part-time role, emphasise your time management skills in your cover letter. Explain how you can balance your studies or other commitments alongside the job. We're looking for someone who can be flexible yet dedicated, so make that clear!
Convey Your Passion for Consultancy:In your application, share why you’re interested in IT consulting specifically. Talk about any relevant experiences that sparked your passion for guiding businesses through tech challenges. Your enthusiasm will stand out and resonate with the values of ECARX, showing that you're a good fit.
How to prepare for a job interview at ECARX
✨Brush Up on Your Tech Stack
For a part-time role in IT consulting, it’s essential to be up to speed with the tools and technologies commonly used in the industry. Make sure you can talk confidently about your experience with systems, programming languages, or software relevant to the projects ECARX is tackling.
✨Demonstrate Your Problem-Solving Skills
Expect to face scenario-based questions that assess your analytical skills. Be ready to tackle case studies or real-world problems that the company has faced, articulating your thought process clearly. We should think of examples that highlight our problem-solving abilities in previous roles or projects.
✨Show Your Flexibility and Adaptability
Part-time positions often require us to juggle multiple tasks and schedules. Be ready to discuss times when you successfully managed conflicting priorities, and how your approach to adaptability can benefit ECARX. Let’s show them we can handle diverse challenges on a flexible basis!
✨Have a Portfolio Ready
While we might not be going for a full-time gig, having a portfolio of our work can give us an edge. Pull together case studies, project summaries, or client feedback that showcase our consulting prowess, and have it ready to share during the interview. Presenting concrete evidence of our capabilities can really set us apart!
