At a Glance
- Tasks: Manage client relationships and ensure exceptional service delivery in a dynamic finance environment.
- Company: Join eCapital, a rapidly growing company transforming funding access for businesses.
- Benefits: Enjoy competitive pay, private healthcare, generous holiday, and a supportive work culture.
- Other info: Hybrid working model with opportunities for mentorship and career advancement.
- Why this job: Be part of an exciting growth journey and make a real impact on client success.
- Qualifications: Experience in finance, strong communication skills, and a knack for relationship management.
The predicted salary is between 40000 - 50000 £ per year.
eCapital has been on a mission to change the way small to medium-sized businesses access the funding they need to reach their goals. We know that to survive and thrive, businesses need financial flexibility to quickly respond to challenges and take advantage of opportunities, all in real time. Companies today need innovation guided by experience to unlock the potential of their assets to give better, faster access to the capital they require.
We have entered an exciting new chapter following several years of exponential growth. With our global headquarters in Miami and a team of over 800 employees across Canada, the US, and the UK, our international presence continues to expand. As part of this continued growth, we are now seeking a Client Manager to join our eCapital Commercial Finance UK head office in Reading, transforming the way small and medium-sized businesses access the funding they need to grow, adapt, and succeed.
Location: Reading, UK
Hybrid Working: 4 days onsite / 1 day remote
Industry: Invoice Finance / Financial Services
The Role
As Client Manager, you’ll proactively manage client relationships across a mixed portfolio of funding lines, ensuring exceptional service delivery while effectively managing risk and supporting long-term client success. You’ll work closely with internal stakeholders and clients to:
- Manage facilities from onboarding through to ongoing relationship management
- Mentor and support Credit Controllers within the team
- Monitor risk events, client covenants, and financial reporting
- Conduct portfolio and sales ledger reviews
- Support new business take-ons and client onboarding
- Drive excellent customer outcomes and service standards
- Identify opportunities to strengthen and grow client relationships
What We’re Looking For
We’d love to hear from candidates with:
- Experience within Invoice Finance or Financial Services
- Previous Credit Control experience
- Strong relationship management and communication skills
- Commercial awareness and risk management capability
- Experience mentoring or managing Credit Controllers (preferred)
- Strong numerical, analytical, and IT skills
Why Join eCapital?
We believe our people are our greatest strength, which is why we offer a competitive and supportive benefits package including:
- Bupa Private Healthcare
- 7% Company Pension Contribution
- 4x Death in Service Insurance
- 25 Days Holiday + Bank Holidays
- Enhanced Maternity
Client Manager employer: eCapital Commercial Finance UK
eCapital is an exceptional employer that prioritises the growth and well-being of its employees, offering a competitive benefits package including private healthcare and generous holiday allowances. With a dynamic work culture in Reading, UK, employees enjoy a hybrid working model that promotes work-life balance while being part of a rapidly expanding team dedicated to transforming financial services for small to medium-sized businesses. Join us to be part of a supportive environment that fosters professional development and innovation.
Contact Details:
eCapital Commercial Finance UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who might know someone at eCapital. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching eCapital's values and recent developments. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission to support small and medium-sized businesses.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in relationship management and risk assessment can directly benefit our clients. We want to see your passion for helping businesses thrive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Client Manager role. Highlight your experience in Invoice Finance or Financial Services, and don’t forget to showcase your relationship management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping small to medium-sized businesses access funding. Share specific examples of how you've managed client relationships and driven excellent outcomes in the past.
Showcase Your Analytical Skills:Since the role involves monitoring risk events and conducting portfolio reviews, make sure to highlight your numerical and analytical skills. We love candidates who can demonstrate their ability to manage risk effectively while supporting client success.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our exciting journey at eCapital!
How to prepare for a job interview at eCapital Commercial Finance UK
✨Know Your Stuff
Make sure you understand the ins and outs of invoice finance and financial services. Brush up on key terms and concepts, as well as eCapital's mission and values. This will show that you're genuinely interested and prepared to contribute to their goals.
✨Showcase Your Relationship Skills
As a Client Manager, relationship management is key. Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight how you’ve managed risk and delivered exceptional service to clients.
✨Be Ready to Discuss Risk Management
Since managing risk is a big part of the role, be prepared to discuss your approach to identifying and mitigating risks. Think of specific scenarios where you’ve had to monitor risk events or client covenants and how you handled them.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s growth journey, team dynamics, and how they measure success in client relationships. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
