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For Companies At a Glance
- Tasks: Support members and regional managers with events, communications, and engagement activities.
- Company: Join a supportive team dedicated to delivering exceptional value to our members.
- Benefits: Gain experience in a dynamic role with opportunities for personal and professional growth.
- Why this job: Make a positive impact while working with diverse people and enhancing member experiences.
- Qualifications: Customer service experience, strong organisational skills, and event management knowledge.
- Other info: Flexibility to travel and work outside normal hours is required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an organised, proactive and customer focused Regional Coordinator to support our Members and Regional Managers across the West, South West and South Wales. This is an excellent opportunity for someone who enjoys working with a wide range of people, delivering high quality support and playing a key role in regional engagement.
About the Role
As a Regional Coordinator, you will provide first line support to Members and assist the Regional Managers with a variety of activities, events and communications. Your work will help drive engagement, strengthen relationships and ensure our members receive exceptional service.
Key Responsibilities
- Coordinate the organisation, administration and delivery of regional and cross regional events and meetings to support high attendance and strong engagement
- Manage regional Member communications to ensure consistency of messaging and branding
- Proactively contact Members with a turnover under £500k to highlight the value of membership and support retention
- Handle Member calls, emails and support requests to maintain excellent service levels
- Represent ECA at local and national exhibitions and events
- Reconcile regional accounts in collaboration with the Finance team or REC Treasurer
- Support the wider Regional team with additional tasks as required
About You
We are looking for someone who brings:
- Experience working in a customer focused environment
- Strong administrative, organisational and time management skills
- Confidence in written and verbal communication
- Experience in event management
- Proficiency in digital platforms such as Salesforce, Cvent and Pardot or the ability to learn quickly
- Strong skills in MS Office, particularly PowerPoint and Excel
- An understanding of social media platforms for communication and monitoring
- A personable and professional approach when working with colleagues, members and stakeholders
- Flexibility to travel within the UK and occasionally work outside normal business hours
Why Join Us?
You will become part of a supportive, collaborative team that plays an essential role in delivering value to our members. This role offers variety, autonomy and the chance to make a positive impact across the region.
Regional Coordinator – West, South West and South Wales) in Cardiff employer: ECA - Excellence in Electrotechnical and Engineering Services
Contact Detail:
ECA - Excellence in Electrotechnical and Engineering Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Coordinator – West, South West and South Wales) in Cardiff
✨Tip Number 1
Network like a pro! Attend local events and exhibitions where you can meet potential employers or industry contacts. Don’t be shy – introduce yourself and chat about your experience; it’s all about making connections!
✨Tip Number 2
Show off your skills! If you’ve got experience in event management or customer service, think of ways to demonstrate this during interviews. Share specific examples of how you’ve made a positive impact in previous roles.
✨Tip Number 3
Be proactive! Reach out to companies you’re interested in, even if they’re not advertising for a Regional Coordinator. A friendly email expressing your interest can go a long way in getting your foot in the door.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your talents and connect with us directly. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Regional Coordinator – West, South West and South Wales) in Cardiff
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Regional Coordinator role. Highlight your experience in customer service and event management, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Showcase Your Communication Skills: Since this role involves a lot of communication with members and stakeholders, it’s important to demonstrate your written and verbal communication skills. Use clear, concise language in your application to reflect your ability to engage effectively.
Highlight Your Organisational Skills: As an organised and proactive individual, make sure to showcase your time management and organisational skills. Provide examples of how you’ve successfully coordinated events or managed multiple tasks in previous roles. We love seeing that kind of initiative!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at ECA - Excellence in Electrotechnical and Engineering Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Regional Coordinator. Familiarise yourself with the key tasks mentioned in the job description, like managing communications and coordinating events. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Focus
Since this role is all about supporting members, be ready to share examples from your past experiences where you've provided exceptional customer service. Highlight specific situations where you went above and beyond to meet someone's needs, as this will resonate well with the interviewers.
✨Prepare for Event Management Questions
Given that event management is a crucial part of the job, think of instances where you've successfully organised or managed events. Be prepared to discuss your approach to planning, executing, and evaluating these events, as well as how you handle challenges that may arise during the process.
✨Demonstrate Your Communication Skills
As a Regional Coordinator, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewers about their communication strategies, showing your proactive interest in the role.