At a Glance
- Tasks: Lead client onboarding projects and ensure smooth implementation of trading solutions.
- Company: Global liquidity provider specialising in bespoke trading solutions.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to build long-term client relationships and transition into account management.
- Why this job: Join a tech-driven company and make a real impact in financial services.
- Qualifications: Experience in client onboarding and strong communication skills required.
The predicted salary is between 50000 - 70000 £ per year.
I am collaborating with a globally regulated liquidity provider that specialise in delivering bespoke trading solutions to a diverse range of financial institutions. Their services support brokers, hedge funds, and professional traders, offering trusted, transparent, and technology-driven solutions designed to unlock new opportunities and enhance market execution.
Key Responsibilities
- Lead new client onboarding projects from kickoff to go-live, ensuring successful implementation and client satisfaction.
- Coordinate client training and support adoption of the platform.
- Work closely with Sales, Product, and Technology teams to deliver a smooth onboarding experience.
- Manage onboarding progress, communicate with stakeholders, and drive process improvements.
- Build long-term client relationships and gradually transition into account management responsibilities.
Key Requirements
- Experience in client onboarding, implementation, project management, or customer success within financial services or technology.
- Strong project coordination, stakeholder management, and communication skills.
- Ability to train clients and explain technical concepts clearly.
- Detail-oriented, proactive problem-solver who can manage multiple priorities.
- Knowledge of eFX/financial markets.
Operations Manager employer: EC1 Partners
EC1 Partners is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among talented professionals in the heart of London. With a strong focus on employee growth, we provide ample opportunities for skill development and career advancement, all while working on cutting-edge high-frequency trading technologies that make a significant impact in the financial markets.
