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- Tasks: Support clients with tech solutions and resolve trading queries efficiently.
- Company: Leading independent firm in soft commodities with a focus on innovation.
- Benefits: Competitive salary, career growth, and hands-on tech experience.
- Other info: Collaborative environment with opportunities to learn and grow.
- Why this job: Join a dynamic team and make a real impact in the financial services industry.
- Qualifications: Experience in FX trading and skills in Java, SQL, or Python required.
The predicted salary is between 35000 - 45000 £ per year.
I am partnered with an independent market leader in soft commodities, offering trusted transparent and tailored technology solutions, engineering opportunities across FX, fixed income and commodities.
Responsibilities:
- Provide day to day operational support and technical advice
- Manage production technology incidents to resolution
- Escalation and effective communication to business, technology and vendor partners
- Design and configure complex onboarding solutions for clients
- Analyse and quickly resolve trade queries using vendor log files and admin portals
- Provide technical support & performance analysis for trading accounts.
Qualifications:
- Experience within the Financial Services industry within FX trading or a similar position.
- Hands on technology experience in Java, FIX protocol, SQL or Python
- Understanding of e-trading and trading business flows
- Experience in manipulating data to monitor trends & procedure reports
- Ability to work in a structured way with clients and the business unit.
- Clear communicator, both written and verbal.
- Client-focused.
If you believe your experience meets the criteria, please apply with a copy of your CV.
Client Services Representative in London employer: EC1 Partners
Contact Detail:
EC1 Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Representative in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in FX trading or client services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills. Since the role involves Java, FIX protocol, SQL, or Python, make sure you can talk confidently about your experience with these technologies. We want you to shine!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss how you've handled tech incidents or trade queries in the past. Use specific examples to demonstrate your ability to analyse and resolve issues quickly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Services Representative in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the Financial Services industry, especially in FX trading. We want to see how your skills align with the responsibilities listed in the job description.
Showcase Technical Skills: Don’t forget to mention your hands-on experience with Java, FIX protocol, SQL, or Python. We’re looking for candidates who can demonstrate their technical prowess, so be specific about your projects and achievements.
Communicate Clearly: Since clear communication is key for this role, ensure your written application is concise and well-structured. We appreciate a straightforward approach that reflects your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EC1 Partners
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in Java, FIX protocol, SQL, and Python. Be ready to discuss how you've used these technologies in past roles, as well as any specific projects where you’ve had to troubleshoot or resolve issues.
✨Understand the Trading Landscape
Familiarise yourself with e-trading and trading business flows. Being able to speak knowledgeably about how these processes work will show that you’re not just technically savvy but also understand the broader context of your role.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, such as managing production technology incidents or resolving trade queries. Prepare examples from your experience that demonstrate your problem-solving skills and ability to communicate effectively with clients and vendors.
✨Showcase Your Client-Focused Mindset
Since this role is client-facing, be prepared to discuss how you’ve successfully managed client relationships in the past. Highlight your communication skills and any strategies you’ve used to ensure client satisfaction, as this will resonate well with the interviewers.