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- Tasks: Manage and develop relationships with institutional clients in capital markets technology.
- Company: Leading fintech provider focused on trading and market infrastructure.
- Benefits: Competitive salary, career progression, and collaboration with senior stakeholders.
- Other info: Opportunity to work closely with product and engineering teams for innovative solutions.
- Why this job: Make a direct impact on client satisfaction and revenue growth in a dynamic environment.
- Qualifications: Experience in client relationship management within fintech or financial services.
The predicted salary is between 60000 - 80000 £ per year.
This is a client-facing role within a capital markets technology provider, focused on managing and developing relationships with institutional clients using trading, market infrastructure, and post-trade platforms. You’ll act as a key point of contact for clients, ensuring platform adoption, service quality, and long-term account growth across buy-side and sell-side environments. Working closely with sales, product, and engineering teams, you’ll help translate client needs into actionable insights, supporting retention, expansion, and overall client satisfaction within a regulated, technology-driven financial markets environment.
Key Responsibilities
- Manage and develop relationships with institutional capital markets clients
- Act as the primary point of contact for client service and engagement
- Support onboarding, adoption, and ongoing platform usage
- Identify opportunities for account growth and upsell in collaboration with sales
- Liaise with product and engineering teams on client feedback and requirements
- Monitor service performance and ensure high client satisfaction
Required Experience
- Client relationship or account management experience within fintech or financial services
- Strong understanding of capital markets, trading, or market infrastructure
- Experience working with technology platforms or SaaS products
- Ability to manage multiple stakeholders across client organisations
- Strong communication and relationship-building skills
Nice to Have
- Exposure to trading systems (OMS / EMS) or post-trade platforms
- Buy-side or sell-side client experience
- Knowledge of electronic trading or market data
- Experience in regulated financial environments
Why Join
- High-visibility, client-facing role within capital markets technology
- Direct impact on client retention and revenue growth
- Close collaboration with senior stakeholders and product teams
- Long-term career progression within a specialist fintech sector
Client Relationship Manager - Capital Markets Technology employer: EC1 Partners
Contact Detail:
EC1 Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager - Capital Markets Technology
✨Tip Number 1
Network like a pro! Get out there and connect with people in the capital markets space. Attend industry events, webinars, or even local meetups. The more you engage, the better your chances of landing that Client Relationship Manager role.
✨Tip Number 2
Show off your knowledge! When you get the chance to chat with potential employers, make sure to highlight your understanding of trading systems and market infrastructure. They want to see that you can speak their language and understand their needs.
✨Tip Number 3
Prepare for those interviews! Research the company and its technology platforms inside out. Be ready to discuss how you can help improve client satisfaction and drive account growth. We want to see you shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board!
We think you need these skills to ace Client Relationship Manager - Capital Markets Technology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Relationship Manager. Highlight your experience in managing client relationships, especially within fintech or financial services, and showcase any relevant skills that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about capital markets technology and how your background makes you the perfect fit for this role. Don’t forget to mention specific experiences that demonstrate your relationship-building skills.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application reflects your strong communication abilities. Keep your language clear and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at EC1 Partners
✨Know Your Capital Markets
Make sure you brush up on your knowledge of capital markets, trading, and market infrastructure. Being able to discuss these topics confidently will show that you understand the industry and can engage with clients effectively.
✨Showcase Your Relationship Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you’ve ensured client satisfaction and driven account growth, as this is crucial for the role.
✨Understand the Technology
Familiarise yourself with the technology platforms or SaaS products relevant to the role. Be ready to discuss how you can help clients adopt and utilise these tools effectively, as this will demonstrate your technical acumen.
✨Engage with Stakeholders
Think about how you would manage multiple stakeholders within client organisations. Prepare to discuss strategies for effective communication and collaboration, as this will be key in ensuring client success and satisfaction.