At a Glance
- Tasks: Provide quotes, identify cross-selling opportunities, and support the sales team.
- Company: Growing business in South Cambridge with a focus on customer service.
- Benefits: Opportunity to develop specialist knowledge and work in a supportive team.
- Other info: Own transport needed due to rural location; great chance for career development.
- Why this job: Perfect for those who love customer interaction and want to grow in a dynamic environment.
- Qualifications: Experience in customer-facing roles and good Microsoft Office skills required.
Our client, based in South Cambridge, is looking for an Estimator to join their team. The Estimator will need to be able to recognise and act on cross-selling opportunities. Reporting to the Estimating Manager, the Estimator will play a central role in delivering excellent customer service to trade customers. This is an excellent opportunity for someone who enjoys working with customers and is looking to develop specialist knowledge within a growing business. Candidates will need to have their own transport to get to work due to the rural location.
Key responsibilities will include:
- Handling inbound enquiries from customers by telephone and email, providing accurate and timely quotations
- Identifying cross-selling opportunities within customer enquiries and quotations, proactively introducing relevant products from our client’s wider range
- Supporting the sales team with overflow call handling and order processing during busy periods
- Following up quotations that have not converted to orders, contacting customers to progress opportunities
- Maintaining accurate records of quotation activity on the company system; updating customer notes
- Sending samples and product information to customers
- Attending internal product and sales meetings to stay up to date with the range
- Building product knowledge over time to handle more technical customer enquiries and spot cross-selling opportunities with confidence
- Working closely with the sales team to support customers through the quotation and order process.
Candidates will need to have the following skills and experience to be suitable for the role:
- Previous experience in a customer-facing sales role
- Good working knowledge of Microsoft Office (Outlook, Word, Excel etc.)
- Comfortable and competent using PC software
- A confident, professional telephone manner
- Strong written communication skills
- A proactive approach to quotation follow-up and customer development, including identifying cross-selling opportunities
- Good organisational skills and attention to detail
- Ability to work effectively as part of a small team
- Experience within a trade, construction, hardware or building products environment
- Familiarity with CRM or sales systems
- A genuine interest in developing specialist product knowledge over time
Estimator in Duxford employer: EC Resourcing
Join a dynamic team as a Commercial Officer where your contributions will directly impact our contracts management process. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering ample opportunities for advancement within the company. Located in a vibrant area, we provide a supportive environment that values innovation and teamwork, making it an excellent place for motivated individuals seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Estimator in Duxford
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like EC Resourcing, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Estimator at EC Resourcing.
We think you need these skills to ace Estimator in Duxford
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at EC Resourcing
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
