Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Process orders, provide customer support, and upsell products in a friendly environment.
- Company: A family-run business in South Cambridge with a supportive team culture.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Own transport needed; previous experience with Sage 200 is a plus.
- Why this job: Join a close-knit team and make a difference in customer experiences.
- Qualifications: Good knowledge of Microsoft Office and strong customer service skills required.
The predicted salary is between 25000 - 32000 £ per year.
A family business in South Cambridge is seeking a Sales Advisor to join their team. The role involves processing orders and enquiries, providing customer support, and upselling products.
Candidates should possess good knowledge of Microsoft Office and a strong understanding of customer service. Previous experience with Sage 200 is advantageous. This is a full-time position requiring candidates to have their own transport.
Office-Based Sales & Customer Care Specialist employer: EC Resourcing Limited
Contact Detail:
EC Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office-Based Sales & Customer Care Specialist
✨Tip Number 1
Make sure you know the company inside out! Research their products and services, and understand their customer base. This will help you tailor your approach during interviews and show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice your sales pitch! Since this role involves upselling, be ready to demonstrate your skills. Think of scenarios where you can showcase how you'd handle customer enquiries and turn them into sales.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a candidate. Plus, it might just give you an edge in the hiring process!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Office-Based Sales & Customer Care Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your Microsoft Office knowledge and any experience with Sage 200.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've successfully handled customer enquiries or upsold products in the past.
Show Your Personality: We love a bit of personality! Don’t just list your qualifications; let us know what makes you tick. A friendly tone can go a long way in showing us you’d be a great addition to our family business.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EC Resourcing Limited
✨Know Your Products
Before the interview, make sure you’re familiar with the products the company offers. This will help you confidently discuss how you can upsell and provide excellent customer support.
✨Brush Up on Microsoft Office
Since good knowledge of Microsoft Office is essential, take some time to review the key applications like Excel and Word. Be ready to discuss how you've used these tools in previous roles.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you resolved issues or went above and beyond for a customer.
✨Familiarise Yourself with Sage 200
If you have experience with Sage 200, be prepared to talk about it. If not, consider doing a bit of research to understand its basic functions, as this could give you an edge in the interview.